03 February, 2025 in Service Delivery / 0 Comments

How to rethink operational effectiveness and areas for improvement

28 September, 2023 in Service Delivery / 0 Comments

Government services are being challenged

04 August, 2023 in Service Delivery / 0 Comments

Change management isn’t always an obvious approach

31 May, 2023 in Service Delivery / 0 Comments

Leading transformation with change management and service design

17 March, 2023 in Service Delivery / 0 Comments

The value behind your change management approach

28 January, 2023 in Service Delivery / 0 Comments

Change is hard. Change management is no easier.

26 January, 2023 in Service Delivery / 0 Comments

If you miss this initial step, your change management efforts will fail

21 October, 2022 in Service Delivery / 0 Comments

Lessons learned from a year in change management