New digital competencies have officially launched across the Government of Canada

21 Jul New digital competencies have officially launched across the Government of Canada

🚨 New digital competencies have officially launched across the Government of Canada … and they’re 𝗻𝗼𝘁 just for IT teams.

These six competencies are for all public servants. Why? Because digital transformation isn’t just about adopting new tools — it’s about shifting how we think, work, and deliver value.

One that stood out to me?

💡 Continuous improvement
“Improve work with ongoing collaboration and feedback and learn to solve problems and deliver value efficiently.”

This isn’t just a buzzword. It’s the foundation of meaningful change (my specialty 👀).

Whether you’re redesigning a service, streamlining a process, or simply improving the way your team works, continuous improvement demands a human-centered lens. It requires us to ask the right questions, stay close to the user experience, and embrace iteration as a path to progress.

That’s where change management and design thinking go hand in hand (shout out to my amazing team doing this work).

When we embed continuous improvement into our culture:
🔹Feedback isn’t a checkpoint — it’s a constant
🔹Resistance to change becomes readiness for growth
🔹Solutions are built with, not just for, the people we serve

𝐂𝐡𝐚𝐧𝐠𝐞 𝐝𝐨𝐞𝐬𝐧’𝐭 𝐡𝐚𝐩𝐩𝐞𝐧 𝐢𝐧 𝐢𝐬𝐨𝐥𝐚𝐭𝐢𝐨𝐧. 𝐈𝐭 𝐡𝐚𝐩𝐩𝐞𝐧𝐬 𝐰𝐡𝐞𝐧 𝐰𝐞 𝐛𝐫𝐢𝐧𝐠 𝐭𝐡𝐞 𝐫𝐢𝐠𝐡𝐭 𝐩𝐞𝐨𝐩𝐥𝐞 𝐭𝐨𝐠𝐞𝐭𝐡𝐞𝐫, 𝐰𝐢𝐭𝐡 𝐭𝐡𝐞 𝐫𝐢𝐠𝐡𝐭 𝐦𝐢𝐧𝐝𝐬𝐞𝐭, 𝐬𝐮𝐩𝐩𝐨𝐫𝐭𝐞𝐝 𝐛𝐲 𝐭𝐡𝐞 𝐫𝐢𝐠𝐡𝐭 𝐬𝐤𝐢𝐥𝐥𝐬.

These new digital competencies are a reminder that transformation starts with us — in how we lead, how we collaborate, and how we continuously improve.