We’ve all been there…Workload demand increases, team members feel at capacity, some employees may be leaving your team or off to vacation, others - hired for reinforcement - are still a ways away from being on-boarded and so, what do you do?Despite best efforts to...
One of the most important questions we can ask as managers is quite simple … yet, we often don’t ask it nearly enough.The question: How are you?Asking about an employee’s well-being demonstrates empathy, showing that you genuinely care about your team members as individuals and...
This week I started the Managing People and Organizations course within my MBA and I am already learning a lot. Among the things I learned this week was the notion of the psychological contract. The psychological contract is a concept in organizational psychology that refers...
A good manager is emotionally intelligent, they know how to practice empathy and are able to manage difficult conversations for the betterment of their team. There will be some difficult conversations ahead as employees struggle to adopt a new hybrid way of working, they’ll need...