leadership Archives - Amanda Bernardo https://amandabernardo.ca/tag/leadership/ A dynamic leader, author and passionate community advocate Thu, 01 May 2025 14:18:00 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.1 184607573 May is Mental Health Awareness Month https://amandabernardo.ca/2025/05/01/may-is-mental-health-awareness-month/ Thu, 01 May 2025 14:06:00 +0000 https://amandabernardo.ca/?p=2073 May is Mental Health Awareness Month, and a timely reminder that mental health should always be part of the conversation, especially at work. As a leader, I believe one of the most powerful things we can do is create space for others to feel safe,...

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May is Mental Health Awareness Month, and a timely reminder that mental health should always be part of the conversation, especially at work.

As a leader, I believe one of the most powerful things we can do is create space for others to feel safe, seen, and supported — not just in their performance, but in their whole selves. That includes their mental well-being.

This past year, I’ve had my share of highs and lows. There have been moments of motivation and clarity, and others of fatigue, stress, and self-doubt. And I’ve come to realize: it’s okay to say that out loud.

In fact, it’s important to say it out loud.

Because leadership isn’t about being invulnerable — it’s about being human. When we lead by example, when we speak honestly about our experiences, we give permission for others to do the same. We normalize the conversation. We build a culture of empathy and care.

Mental health isn’t something we check at the door when we log in to work. It’s part of who we are.

However, supporting mental health in the workplace goes beyond advocacy days and corporate messages. It shows up in the everyday actions we take, like:

  • Creating space for check-ins — making time to ask how someone is really doing, not just what they’re doing.
  • Respecting boundaries — encouraging people to take breaks, use their leave, and truly disconnect when they need to.
  • Normalizing flexibility — trusting people to work in ways that support both their productivity and their well-being.
  • Being vulnerable ourselves — sharing our own challenges helps de-stigmatize the conversation and invites others to speak openly.
  • Actively listening and responding — when someone shares they’re struggling, following up with empathy and support, not silence or discomfort.
  • Promoting and using mental health resources — making sure employees know what’s available and encouraging their use without stigma.

These are the small, consistent acts of leadership that build psychologically safe, compassionate workplaces. It’s not an exhaustive list, but it’s a start.

And from the employee perspective — if you’ve been feeling overwhelmed, exhausted, or just “off,” you’re not alone. Burnout and stress can creep in quietly, and they look different for everyone. Some common signs include:

  • Constant fatigue, even after rest.
  • Difficulty concentrating or making decisions.
  • Feeling detached or unmotivated.
  • Increased irritability or emotional sensitivity.
  • Trouble sleeping or changes in appetite.
  • A sense of being “on edge” or anxious all the time.

If any of this resonates with you, please know: it’s okay to pause. It’s okay to ask for help. And it’s more than okay to prioritize yourself.

Here are a few ways you can support your mental health — even in small, meaningful steps:

  • Talk to someone. Whether it’s a trusted colleague, a friend, or a mental health professional — sharing how you’re feeling helps lighten the load.
  • Take your breaks seriously. Step away from your screen. Go for a walk. Disconnect without guilt.
  • Use your leave. Time off is not a luxury — it’s part of maintaining long-term well-being.
  • Set boundaries. It’s okay to say no, to log off on time, and to protect your energy
  • Practice self-compassion. You don’t have to be at 100% all the time. Progress, not perfection.
  • Access support resources. Many workplaces offer Employee Assistance Programs (EAPs), mental health benefits, or peer support networks — don’t hesitate to use them.

As we mark Mental Health Awareness Month, I invite every leader reading this to pause and ask yourself: What kind of leader do your people need right now?

One who listens.

One who leads with empathy.

One who makes space for rest, recovery, and real conversations.

Be that leader.

Show up this month — not just in words, but in actions. Start the conversations. Normalize the pauses, and set the example by protecting your own well-being, too. Because you can’t pour or lead from an empty cup.


Next week (May 5-11) is also Mental Health Week. The theme is “Unmasking mental health”. The CMHA is encouraging people across Canada to look beyond the surface and see the whole person. By embracing honesty and vulnerability, we open the door to deeper connections and the mental health benefits that come with it. In doing so, we can create a ripple effect of courage and understanding across the country.

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So you’re in a budget / hiring freeze? What now? https://amandabernardo.ca/2025/04/15/so-youre-in-a-budget-hiring-freeze-what-now/ Tue, 15 Apr 2025 12:39:02 +0000 https://amandabernardo.ca/?p=2032 If you’re working in the federal public service, you may have heard whispers—or outright announcements—about budget constraints or hiring freezes. Whether it’s a pause on external staffing, reduced funding for initiatives, or a mandate to “do more with less,” these situations are becoming more common...

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If you’re working in the federal public service, you may have heard whispers—or outright announcements—about budget constraints or hiring freezes. Whether it’s a pause on external staffing, reduced funding for initiatives, or a mandate to “do more with less,” these situations are becoming more common across departments. But what does this really mean for you, your team, and your ability to get work done?

Let’s break it down:

What is a budget or hiring freeze in the federal context?

A budget freeze means your department or branch is being asked to tighten spending. You might see travel restrictions, training limits, and fewer resources for projects.

A hiring freeze means no new external hiring—and in some cases, even internal movement is restricted or delayed. Staffing actions like term extensions, acting appointments, or backfills for departures may be paused or require higher-level approvals.

What does it mean for movement and mobility?

Mobility—one of the core strengths of the federal system—can slow down significantly. Employees looking to explore new opportunities, take on acting roles, or transition between departments may find their options limited. Managers may struggle to backfill key positions or onboard talent for emerging priorities.

In practical terms:

Vacancies may go unfilled for longer periods. Internal talent development becomes more critical, as external hiring isn’t an option. Cross-departmental secondments or deployments may be harder to negotiate or approve.

How can managers manage with less—without burning out their teams?

Here are some approaches that can help:

Prioritize ruthlessly: Not everything can be a priority. Be transparent with your team about what’s urgent, what’s important, and what may need to pause.

Protect your people: Be mindful of workload creep. Just because a position is vacant doesn’t mean the team can or should absorb that work. Push back when necessary.

Invest in your current team: Use this as a time to grow internal talent. Offer stretch assignments, job shadowing, or micro-learning opportunities to keep morale up and build capacity.

Communicate often: Budget constraints can feel unsettling. Keeping your team informed—even if the message is “we don’t know yet”—helps build trust and reduce anxiety.

Be flexible: Rigid structures don’t work well when resources shrink. Can you shift responsibilities? Share support across teams? Rethink delivery models?

Other things to consider:

Prioritize mental health and well-being: Budget and staffing freezes often come with increased stress and uncertainty. Encourage use of leave, check in frequently, and normalize conversations about well-being.

Discover opportunities for innovation: Limits can force creativity. Some of the best process improvements and tech innovations emerge when teams have to rethink the way they work.

Revisit your team’s mandate: A freeze is a good opportunity to step back and assess whether your current work still aligns with departmental priorities. Sometimes, legacy tasks hang on simply because they always have.

Consider partnerships with other teams or departments facing similar constraints. Shared resources or joint initiatives can spread the load and unlock new ideas.

Advocacy matters: Managers and team leads play a crucial role in surfacing the impact of these freezes. Don’t be afraid to raise the flag when something’s not sustainable.

A freeze isn’t easy—but it’s not the end of progress. It’s a prompt to recalibrate: to zero in on what truly matters, protect your people, and get creative with how work gets done. Yes, it can feel limiting—but it can also be a moment to lead with purpose, clarity, and care.

Remember, the way we manage during constraint speaks volumes about our leadership. Focus on sustainability, transparency, and trust—and when the freeze lifts, your team will be stronger, more agile, and more connected because of it.

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Authentic storytelling is one of the most powerful tools we have as leaders https://amandabernardo.ca/2025/04/11/authentic-storytelling-is-one-of-the-most-powerful-tools-we-have-as-leaders/ Fri, 11 Apr 2025 14:13:03 +0000 https://amandabernardo.ca/?p=2022 And more often than not—it starts with vulnerability. It’s easy to talk about success. It’s harder to talk about the moments that shaped us: The missteps. The pivots. The times we led from a place of uncertainty but showed up anyway. But that’s exactly where...

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And more often than not—it starts with vulnerability.

It’s easy to talk about success. It’s harder to talk about the moments that shaped us:

The missteps. The pivots. The times we led from a place of uncertainty but showed up anyway.

But that’s exactly where connection lives.

Authentic storytelling is about more than showing people what we’ve achieved. It’s about showing them who we are—and how we got here. The lessons we learned the hard way. The values we leaned on when the path wasn’t clear. The moments that made us better humans, not just better professionals.

It’s ironic. Vulnerability is widely praised in leadership literature. Brené Brown, for example, argues that vulnerability isn’t weakness—it’s the foundation of courage, creativity, and trust. Being open about struggle or doubt doesn’t erode leadership—it invites connection. It builds psychological safety.

And yet, many organizations struggle to create room for that kind of leadership. They reward polish over honesty, control over connection. Vulnerability is often something we talk about on stage or in workshops, but not something we practice in the meeting room. Why is that? If vulnerability is so essential to effective, human leadership, why do so many organizations treat it like a liability the higher you go?

That mindset has to shift.

Because people don’t want to be led by a title. They want to be led by someone who gets it.

Someone who’s been in the trenches. Someone who’s made tough calls, missed the mark, and kept going. Someone who’s willing to say, “I don’t have it all figured out—but I’m listening, I care, and I’m here to grow with you.” Someone who isn’t afraid to be vulnerable, human.

They follow people who show up as themselves—and invite others to do the same.

That kind of leadership builds trust. It builds empathy.

It humanizes us—not just as decision-makers, but as people.

What does authentic storytelling look like in action?

Here are some examples:

In the workplace, that might sound like starting a team meeting by sharing how you handled a failure earlier in your career—and how that mistake shaped your approach today.

Online, it might look like a post that says: “This is what the outside world saw when I took this promotion. But behind the scenes? I was battling imposter syndrome, late nights, and self-doubt. Here’s what helped me push through…”

These stories don’t need to be long. They don’t need to be perfect. They just need to be real.

When we lead with vulnerability, we give our teams permission to do the same. We create spaces where people feel safe to speak up, take risks, and show up as their full selves.

And that’s where the magic happens—not just in how we perform, but in how we connect.

The benefit? Deeper trust. Stronger connection. Greater empathy.

Let me be clear: authentic storytelling isn’t about oversharing. It’s about being intentional. It’s about knowing which stories reveal your values, show your process, or offer perspective that helps someone else feel less alone in theirs.

So if you’re a leader trying to figure out what to say—start with your truth.

Not the polished version. The real one.

That’s what people remember.

That’s what people follow.

And more than anything—that’s what people trust.

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Leadership that stands still risks becoming obsolete https://amandabernardo.ca/2025/03/31/leadership-that-stands-still-risks-becoming-obsolete/ Mon, 31 Mar 2025 18:26:11 +0000 https://amandabernardo.ca/?p=2012 The best leaders don’t just lead; they evolve. But what does it mean to evolve as a leader? Leadership evolution is the continuous process of adapting, learning, and growing to meet the changing needs of employees, organizations, and the broader work environment. It’s not about...

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The best leaders don’t just lead; they evolve. But what does it mean to evolve as a leader? Leadership evolution is the continuous process of adapting, learning, and growing to meet the changing needs of employees, organizations, and the broader work environment. It’s not about abandoning core leadership principles but refining them to remain effective in an ever-evolving world.

Evolving leaders embrace new ways of thinking, integrate emerging trends, and adjust their leadership styles to foster collaboration, trust, and innovation. They recognize that what worked in the past may not work in the future and that staying relevant requires an openness to change, a commitment to self-improvement, and the ability to empower others. Leadership evolution is about leading with agility—balancing experience with curiosity and strategy with adaptability.

Too often, leaders fall into the trap of believing that past success guarantees future effectiveness. But the workplace has changed, and so have employee expectations. Flexibility, autonomy, purpose-driven work, and psychological safety are no longer “nice to haves”—they’re foundational. Sticking to outdated leadership styles not only risks disengagement but also makes it harder to attract and retain top talent.

So, how can leaders ensure they remain relevant and supportive?

✅ Embrace new ways of working – Hybrid work, asynchronous collaboration, and digital tools are the new normal. Leaders who adapt create environments where employees feel empowered rather than restricted by legacy processes.

✅ Foster a learning mindset – The best leaders never stop learning. Seek feedback, stay informed about industry trends, and engage in conversations that challenge your own perspectives.

✅ Lead with empathy and trust – Employees don’t just want a boss; they want a leader who understands their evolving needs, whether it’s work-life balance, career growth, or inclusivity. Trusting your team to deliver results—without rigid oversight—builds loyalty and engagement.

✅ Encourage experimentation – Innovation doesn’t come from doing things the way they’ve always been done. Leaders should create space for employees to test new ideas, fail safely, and iterate.

To achieve this, organizations also have a role to play. They must actively support leadership growth, ensuring that leaders have the tools, training, and self-awareness to adapt to the evolving workplace.

Leadership development isn’t just about climbing the ranks—it’s about sharpening the ability to navigate change effectively. At the same time, organizations need to be mindful of leadership styles that resist change. When outdated mindsets persist—whether through micromanagement, resistance to new ways of working, or an unwillingness to embrace new perspectives—it can stifle innovation, lower engagement, and create an environment where top talent looks elsewhere.

Strong leadership is the foundation of a thriving organization, but only if it grows alongside the people it serves.

Leadership that stands still risks becoming obsolete. The question is—are you adapting, or are you holding on to the past?

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We don’t need to prove ourselves every single day to deserve our success https://amandabernardo.ca/2025/03/04/we-dont-need-to-prove-ourselves-every-single-day-to-deserve-our-success/ Tue, 04 Mar 2025 14:18:40 +0000 https://amandabernardo.ca/?p=1970 I recently came across a quote that really stuck with me: “Maybe you don’t notice your progress because you’re always raising your bar.” For many of us—especially women—the bar is always moving. We push forward, take on more, prove ourselves over and over again. The...

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I recently came across a quote that really stuck with me:

“Maybe you don’t notice your progress because you’re always raising your bar.”

For many of us—especially women—the bar is always moving. We push forward, take on more, prove ourselves over and over again. The gas pedal is always down because slowing down feels like falling behind.

We’re told we need to be twice as good, work twice as hard, and never let up. And even when we do achieve something, we immediately focus on the next thing. We minimize our wins, telling ourselves, it’s just part of the job or anyone could have done this.

For me, going beyond expectations wasn’t just a habit; it felt necessary. While part of that is just who I am, the other part was fear. Fear that if I slowed down, I’d lose the momentum that kept me moving forward.

But here’s the thing: we don’t need to prove ourselves every single day to deserve our success.

Yes, we will always push ourselves to grow—but organizations need to push to do the same, to raise their bar too. On support. On work-life balance. On development. On opportunities. On all the things that make careers sustainable for women. When they do, they don’t just support women—they build stronger, more resilient workplaces for everyone. Because success shouldn’t come at the cost of burnout for anyone, and ambition shouldn’t mean sacrificing well-being.

Becoming a mom has made me think about this even more. It’s shifted how I see the system—not just as something to navigate, but as something that needs to change. We deserve workplaces that recognize our value without demanding we constantly prove it at the expense of our health, our families, or ourselves.

And let’s be honest—this burden isn’t the same for everyone. Women of colour, women with disabilities, and others facing systemic barriers often have to work even harder just to be seen. If we’re going to talk about raising the bar, we need to make sure it’s being raised for all women, in ways that acknowledge and address these deeper challenges. Because real progress isn’t just about individual success—it’s about changing the system altogether.

So with #InternationalWomensDay this Saturday, let’s keep pushing forward—but let’s also demand better.

For ourselves. For the women coming up behind us. And for a workplace that truly values balance, growth, and equity.

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Leading with Empathy: Supporting Mental Health Every Day https://amandabernardo.ca/2025/01/22/leading-with-empathy-supporting-mental-health-every-day/ Wed, 22 Jan 2025 14:10:58 +0000 https://amandabernardo.ca/?p=1871 Today, Bell Let’s Talk shines a spotlight on mental health, sparking important conversations and raising awareness. But while today serves as a powerful reminder, as leaders, we have a responsibility to make mental health a priority every day—not just on days like this. Over the...

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Today, Bell Let’s Talk shines a spotlight on mental health, sparking important conversations and raising awareness. But while today serves as a powerful reminder, as leaders, we have a responsibility to make mental health a priority every day—not just on days like this.

Over the past year, I’ve embraced the life-changing role of being a first-time mom. It’s been both a joyful and challenging journey, to get here and to be here. It’s offered me new perspectives on the importance of mental well-being, especially in finding balance as a first time parent.

It’s no secret that my road to motherhood was not an easy one. But what may have been less apparent was the emotional toll this road was accompanied by. Struggling with infertility is an emotionally challenging journey that can take a profound toll on mental health. The uncertainty, repeated disappointments, and often invisible grief can leave individuals feeling isolated, overwhelmed, and vulnerable. Each step in the process—from medical appointments to well-meaning but painful questions from others—can amplify feelings of anxiety. For many, the experience is compounded by the pressure to keep going, to remain hopeful, and to manage these emotions while navigating personal and professional responsibilities. Infertility isn’t just a physical challenge; it’s an emotional one that requires immense resilience, self-compassion, and, above all, support from those around you.

There are many reasons why someone can be struggling in silence. It may not be apparent to you or your team as they show up with a smile, keep meeting expectations and carrying on. But the truth is, most of us are experiencing some type of challenge where having the right support and environment can make all the difference. For me, even on the toughest days, the simplest gestures—a heartfelt “How are you doing?” or genuine check-ins—offered a level of support that many didn’t realize I needed.

I share my own challenges to simply highlight that mental health affects everyone and that often times, we as leaders need to actively support mental health in ways that go beyond words or resources. It’s about how we show up every day for not only ourselves but our team. 

So, in an effort to help you do just that, here  are some ways you can prioritize mental health for your team and organization: 

1️⃣ Create an environment where employees feel comfortable sharing challenges without fear of judgment. A culture of care starts with open dialogue, active listening, and genuine interest in your team’s well-being.

2️⃣ Demonstrate the importance of balance by setting boundaries yourself—taking time off, leaving work on time, and respecting others’ time outside of work hours.

3️⃣ Regular one-on-ones or informal check-ins make a world of difference. A simple “How are you?” can open the door to meaningful conversations and provide an opportunity for support.

4️⃣ Whether it’s flexible hours, parental leave, or mental health days, leaders have the power to encourage the supports available and perhaps much needed pause that many may fear taking. Approve it when they do.

5️⃣ Remember that everyone is carrying something unseen. Approach your team with compassion and understanding, recognizing that mental health support is about meeting people where they are.

Today reminds us how important it is to prioritize mental health, but the real impact comes from making it part of our everyday actions. 

As leaders, we have the power to set the tone, to show up for our teams, and to create workplaces that foster care, respect, and well-being.

Let’s keep the conversation going—not just today, but every day.

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2024 Induction – APEX Ceremony of Entry into the Executive Ranks https://amandabernardo.ca/2024/11/19/2024-induction-apex-ceremony-of-entry-into-the-executive-ranks/ Tue, 19 Nov 2024 11:51:00 +0000 https://amandabernardo.ca/?p=1699 This past week, I had the immense honour of being formally inducted as an executive in the Government of Canada’s federal public service. Surrounded by my peers, senior leaders, and with the incredible support of APEX (Association of Professional Executives of the Public Service of...

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This past week, I had the immense honour of being formally inducted as an executive in the Government of Canada’s federal public service. Surrounded by my peers, senior leaders, and with the incredible support of APEX (Association of Professional Executives of the Public Service of Canada) , this milestone marked a moment of reflection, gratitude, and anticipation for the road ahead.

But what does it mean to be a leader in the Government of Canada?

At its core, leadership in the public service is defined around its key leadership competencies:

      • Upholding integrity and respect, building trust with colleagues, partners, and citizens alike.
      • Thinking things through, approaching challenges with a thoughtful, analytical, and innovative lens.
      • Working effectively with others, fostering collaboration, empathy, and teamwork.
      • Demonstrating action-oriented leadership, driving forward initiatives that make meaningful change.
      • Achieving results, ensuring we deliver on our commitments for the benefit of all Canadians.
For me, however, leadership is this but also so much more.

Leadership in today’s public service is no longer about authority, titles, or maintaining the status quo—it’s about courage, vision, and connection. The public service needs leaders who listen more than they speak, who empower diverse voices, and who champion innovation while staying rooted in integrity and service. Leadership today is about collaboration over command, adaptability over rigidity, and building bridges across ideas, people, and systems. It requires humility to learn, resilience to face complex challenges, and boldness to challenge outdated practices for the betterment of all. The public service needs leaders who not only achieve results but do so in a way that reflects our shared values of inclusion, fairness, and accountability.

Leadership has shifted from being about power to being about purpose—leading with the belief that we can transform how we work, how we serve, and how we build a brighter future together.

This is the leadership Canadians need today, and I am inspired to rise to the challenge.

As I reflect on this event, and milestone in my career, I am deeply motivated. The words of seasoned leaders, the shared experiences, and the collective commitment to public service shown by all inductees have reinforced my determination to take on the challenges ahead.

I look forward to contributing to the opportunities in front of us that will allow us to work smarter, listen better, and deliver stronger results for everyone.

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Celebrating motherhood and milestones https://amandabernardo.ca/2024/05/12/celebrating-motherhood-and-milestones/ Sun, 12 May 2024 09:04:34 +0000 https://amandabernardo.ca/?p=1331 Ten years ago, I joined the public service as a term employee. Ten years later, I’ve since had the opportunity to work in several departments and roles that have turned a job into a career.  Throughout the last ten years, I’ve had the opportunity to...

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Ten years ago, I joined the public service as a term employee. Ten years later, I’ve since had the opportunity to work in several departments and roles that have turned a job into a career. 

Throughout the last ten years, I’ve had the opportunity to contribute to meaningful work; meet colleagues from coast to coast to coast; be part of incredible learnings and events; mentor 100s of public servants; and, also be mentored by so many incredible leaders.

It’s hard to put into words what the last ten years have meant to me … but if I were to try, I would say this:

Ten years ago I had no idea what my career would look like. The public service was foreign to me, but the desire to make a difference by all those I worked with was familiar. I wanted to challenge the status quo. I wanted to champion new ways of working. I wanted to be proud of the advice and work I led … no matter the role or department. And eventually, I wanted to do all of that in a way that could prove to others that they could do the same by being authentically themselves while doing it. Over time, it was no longer just about making a difference for Canadians, but making a difference for the very Canadians I worked alongside. It was about doing government differently, even if different wasn’t always easy or supported.

I didn’t always fit that traditional mold for what a public sector leader should be, but if the last ten years taught me anything it’s that we need more leaders who don’t fit that mold.

That’s how we do government differently.

Over the last two years of my career, I’ve been fortunate to work as an executive in the public service. And while I sometimes doubted whether I belonged at the table, I’ve seen first hand how different perspectives, different ways of working, and different people are needed at said table if we are to truly change how we deliver services and programs for Canadians.

However, if truth be told, transitioning to the executive ranks at times felt impossible. While I was trying to grow as a leader in the public service, I was also trying to simultaneously grow my family …

… and the two at times felt at odds.

For those following my journey, it’s no secret that my road to motherhood has not been an easy one. In fact, for many women the road to motherhood can feel like a lonely one. And yet, despite the despair that often plagued me, the medicine and treatments I had to navigate, and the uncertain road I found myself on, I still showed up every single day for my team, my colleagues and my organization. Eventually, however, I realized that showing up, even during this chapter – the hardest of my life – meant that I had to show up with strength and vulnerability. And that’s probably one of the greatest lessons I learned as a leader over the last ten years … that we need more vulnerability at the leadership table.

As Brené Brown once said:
“Vulnerability sounds like truth and feels like courage. Truth and courage aren’t always comfortable, but they’re never weakness. To scale daring leadership and build courage in teams and organizations, we have to cultivate a culture in which brave work, tough conversations, and whole hearts are the expectation.”

And so despite the vulnerable road I found myself on, I owned that truth every single day. I worked hard to achieve results, but I worked harder to serve as an example of that daring leadership Brené speaks of. 

But today’s post wasn’t intended to just look back on the past and share lessons learned, it was also meant to celebrate the future.

This month, I am not only celebrating my ten year milestone in the public service but I am also celebrating motherhood.

This Mother’s Day, I feel extremely blessed to share that I am expecting my first child this June.

The last eight months have been a rollercoaster of emotions but they have shown me how resilient I am – both in my goal of being a mother and a leader in the public service. 

With only a few weeks left before I officially start maternity leave and anxiously await the arrival of our little miracle, I cannot help but feel gratitude for the road that got me here. Yes, it was difficult, but in the midst of all the hardship I’ve endured the past two years, I’ve become a stronger person and leader for it. I’m excited for all the lessons I will soon learn as a mother, and how this chapter will equip me to be an even better leader for it.

So, if you’re still reading this … I hope that this post can serve as a gentle reminder that vulnerability can walk hand in hand with leadership, and that it is absolutely possible to pursue multiple dreams at once – both in your career and life.

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Boosting confidence in the workplace https://amandabernardo.ca/2024/02/23/boosting-confidence-in-the-workplace/ Fri, 23 Feb 2024 03:18:55 +0000 https://amandabernardo.ca/?p=1246 Confidence in the workplace manifests through a combination of behaviours, communication, and demeanor. Confident individuals often display a strong and assured presence. They speak clearly and express their thoughts with conviction, actively contributing to discussions.  But confidence is also seen in the way individuals handle...

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Confidence in the workplace manifests through a combination of behaviours, communication, and demeanor.

Confident individuals often display a strong and assured presence. They speak clearly and express their thoughts with conviction, actively contributing to discussions. 

But confidence is also seen in the way individuals handle challenges, demonstrating resilience and a proactive approach to problem-solving. Confident team members are open to collaboration, willingly sharing their expertise while valuing others’ contributions. Additionally, they navigate feedback positively, using it as a tool for improvement rather than a deterrent.

But what if you have an employee who is lacking such confidence or whose situation leaves them demoralized, with their confidence eroding. 

An employee with a lack of confidence in the workplace may exhibit several noticeable behaviours. They might avoid speaking up during meetings or contributing ideas, appearing hesitant or unsure about their abilities. In team settings, they might be less likely to take the lead or initiate collaboration. A lack of confidence can also manifest in self-doubt, where the employee may downplay their achievements or underestimate their skills. 

Several situations can also demoralize an employee and erode their confidence. Continuous micromanagement, where employees feel their abilities are constantly questioned, can be demoralizing. Lack of recognition for their contributions or achievements, especially in the absence of positive feedback, can also take a toll. Unfair treatment, favoritism, or unclear expectations can contribute to feelings of inadequacy. Consistent criticism without constructive feedback can lead to a decline in confidence. Frequent changes in job responsibilities or organizational instability may make employees feel unsettled. Additionally, exclusion from decision-making processes or opportunities for professional growth can demoralize individuals. 

Identifying and addressing these signs and situations can be crucial for supporting employees in building their confidence and contributing more effectively to the workplace. It also helps foster a positive, supportive work environment to maintain and boost employee confidence long-term.

Nurturing confidence among team members is paramount for leaders in the workplace for several compelling reasons.


Firstly, a confident team tends to be more innovative and proactive. When individuals believe in their abilities, they are more likely to take risks, propose creative solutions, and contribute ideas, fostering a dynamic and forward-thinking environment.

Confidence also plays a pivotal role in teamwork and collaboration. Team members who feel secure in their skills are more willing to share their expertise, communicate effectively, and engage in constructive dialogue. This, in turn, enhances overall team cohesion and productivity.

Furthermore, confidence contributes to resilience. In the face of challenges or setbacks, confident individuals are more likely to persevere, learn from the experience, and adapt. This resilience is crucial for maintaining a positive and solution-oriented workplace culture.

From a leadership perspective, nurturing confidence among team members creates a sense of trust and loyalty. When employees feel supported and empowered, they are more likely to be committed to their work and the organization as a whole. This, in turn, can lead to increased job satisfaction, employee retention, and overall organizational success. More importantly, to the employee, it demonstrates a commitment to their professional growth and well-being. It signifies that the leader recognizes the individual’s potential, values their contributions, and believes in their capabilities. This investment can take various forms, such as providing constructive feedback, acknowledging achievements, and offering opportunities for skill development and training. 

Ultimately, by actively supporting and encouraging the employee, it communicates that the leader sees the employee as an integral part of the team and is willing to invest time and resources to help them succeed.


We therefore need leaders who recognize the pivotal role confidence plays in their teams. Leaders who actively engage in nurturing this confidence not only within their teams but also within the broader environments they lead. By fostering an atmosphere that encourages open communication, recognizes achievements, and provides opportunities for growth, these leaders create a positive feedback loop. Such an environment not only amplifies individual and collective confidence but also contributes to a culture of innovation and resilience.

We don’t only need confident leaders; we need confident teams.


The relationship between leadership and team confidence is pivotal for achieving collective success. If there’s a disconnection between the two, it serves as a reflection on the leader’s responsibility to do better in building their teams up. Leaders must create environments that empower individuals to voice their ideas, take risks, and contribute meaningfully. 

A confident team is one that collaborates seamlessly, supports each other’s growth, and collectively embraces challenges.

In prioritizing both individual and team confidence, leaders become true catalysts for a culture where everyone feels valued, capable, and motivated. 

The post Boosting confidence in the workplace appeared first on Amanda Bernardo.

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KLC Series Pt. 6 – Achieving Results https://amandabernardo.ca/2023/09/14/klc-series-pt-6-achieving-results/ Thu, 14 Sep 2023 16:37:00 +0000 https://amandabernardo.ca/?p=538 Over the course of the last several weeks, I’ve been writing posts to expand upon the Government of Canada’s Key Leadership Competencies. The goal? To translate what these competencies can look like in action while generating thoughtful discussions with all of you reading along. Today...

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Over the course of the last several weeks, I’ve been writing posts to expand upon the Government of Canada’s Key Leadership Competencies. The goal? To translate what these competencies can look like in action while generating thoughtful discussions with all of you reading along. Today marks my final post in this series as we tackle what it means to achieve results!

Leaders prioritize achieving results because it represents their accountability for the success and sustainability of their organizations. Results serve as a competitive edge, indicating efficient resource allocation and motivating teams. Stakeholder confidence, innovation, and growth are fostered through results, while they also provide quantifiable measures of success and contribute to the realization of a leader’s vision. In essence, achieving results is fundamental to effective leadership, driving success and inspiring trust among stakeholders.

But what does this look like in action?

Effective leaders in the federal public service excel at aligning people, work, and systems to maximize program and policy efficiencies. For example, consider a senior executive within a government agency tasked with implementing a new environmental policy. This leader ensures that employees understand the policy’s goals, their roles in its execution, and the systems and processes needed for effective implementation. By aligning the agency’s human resources, tasks, and operational systems with the policy’s objectives, the leader can streamline processes, reduce redundancy, and ultimately achieve greater efficiency in implementing the policy, resulting in a more effective and responsive government approach to environmental issues.

In the federal public service, quantifying, monitoring, and controlling resources and costs are also imperative to achieving results. Imagine a CIO overseeing a department’s IT infrastructure. This CIO is tasked with upgrading the agency’s network infrastructure to enhance cybersecurity and improve data access for employees. To achieve results, they diligently quantify the budget, monitor expenses during the project, and implement cost controls. By carefully tracking expenditures on hardware, software, and personnel, the CIO ensures that the project remains within budget constraints while delivering the necessary IT improvements. This disciplined approach to resource management not only ensures efficient project execution but also safeguards taxpayer funds, a crucial responsibility within the federal public service.

Setting and revising goals and plans in response to changing priorities or conditions is also crucial. Imagine a government department responsible for public health. The department’s leader recognizes the need to adapt their goals and plans swiftly during a public health crisis, such as a pandemic. Flexibility in goal-setting and planning is vital to ensuring that our organizations can remain responsive and effective in addressing dynamic challenges.

To achieve results, leaders must also delegate responsibility and accountability to appropriate levels; make challenging decisions and take action at the opportune time; and, take ownership and acknowledge the impact and outcome of their decisions, whether positive or negative. Imagine a government cybersecurity director facing a significant data breach. They promptly delegate tasks to a specialized response team, ensuring a swift and coordinated incident response. When challenging decisions arise, such as shutting down compromised systems, the leader acts decisively, minimizing potential damage. Informed decision-making through context, data, and evidence is paramount here.

In addition, when said leader openly acknowledges any shortcomings and the impact of the breach, this demonstrates accountability. Such leadership qualities are essential for achieving results while maintaining trust in the federal public service’s ability to handle cybersecurity threats effectively.

Finally, to excel in achieving results, leaders should foster a culture of accountability and continuous improvement within their teams. Regularly review progress, be open to feedback, and adapt strategies as needed. Effective communication and transparency are also vital, ensuring that team members understand the rationale behind decisions and feel engaged in the journey toward achieving results.

Achieving results isn’t just a goal for leaders; it’s a fundamental responsibility. By aligning efforts, managing resources wisely, and embracing a data-driven, accountable approach, leaders can inspire their teams and organizations to reach new heights of success.

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