Amanda Bernardo https://amandabernardo.ca/ A dynamic leader, seasoned entrepreneur and passionate community advocate Thu, 21 Nov 2024 11:53:36 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.1 184607573 2024 Induction – APEX Ceremony of Entry into the Executive Ranks https://amandabernardo.ca/2024/11/19/2024-induction-apex-ceremony-of-entry-into-the-executive-ranks/ Tue, 19 Nov 2024 11:51:00 +0000 https://amandabernardo.ca/?p=1699 This past week, I had the immense honour of being formally inducted as an executive in the Government of Canada’s federal public service. Surrounded by my peers, senior leaders, and with the incredible support of APEX (Association of Professional Executives of the Public Service of...

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This past week, I had the immense honour of being formally inducted as an executive in the Government of Canada’s federal public service. Surrounded by my peers, senior leaders, and with the incredible support of APEX (Association of Professional Executives of the Public Service of Canada) , this milestone marked a moment of reflection, gratitude, and anticipation for the road ahead.

But what does it mean to be a leader in the Government of Canada?

At its core, leadership in the public service is defined around its key leadership competencies:

      • Upholding integrity and respect, building trust with colleagues, partners, and citizens alike.
      • Thinking things through, approaching challenges with a thoughtful, analytical, and innovative lens.
      • Working effectively with others, fostering collaboration, empathy, and teamwork.
      • Demonstrating action-oriented leadership, driving forward initiatives that make meaningful change.
      • Achieving results, ensuring we deliver on our commitments for the benefit of all Canadians.
For me, however, leadership is this but also so much more.

Leadership in today’s public service is no longer about authority, titles, or maintaining the status quo—it’s about courage, vision, and connection. The public service needs leaders who listen more than they speak, who empower diverse voices, and who champion innovation while staying rooted in integrity and service. Leadership today is about collaboration over command, adaptability over rigidity, and building bridges across ideas, people, and systems. It requires humility to learn, resilience to face complex challenges, and boldness to challenge outdated practices for the betterment of all. The public service needs leaders who not only achieve results but do so in a way that reflects our shared values of inclusion, fairness, and accountability.

Leadership has shifted from being about power to being about purpose—leading with the belief that we can transform how we work, how we serve, and how we build a brighter future together.

This is the leadership Canadians need today, and I am inspired to rise to the challenge.

As I reflect on this event, and milestone in my career, I am deeply motivated. The words of seasoned leaders, the shared experiences, and the collective commitment to public service shown by all inductees have reinforced my determination to take on the challenges ahead.

I look forward to contributing to the opportunities in front of us that will allow us to work smarter, listen better, and deliver stronger results for everyone.

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Innovative technologies meet innovative culture https://amandabernardo.ca/2024/10/23/innovative-technologies-meet-innovative-culture/ Wed, 23 Oct 2024 19:01:35 +0000 https://amandabernardo.ca/?p=1651 Innovation in the context of government and digital transformation refers to the adoption of new technologies, processes, and approaches to improve the efficiency, accessibility, and responsiveness of public services. As the world becomes increasingly digital, Canadians expect their government to provide seamless, user-friendly services that...

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Innovation in the context of government and digital transformation refers to the adoption of new technologies, processes, and approaches to improve the efficiency, accessibility, and responsiveness of public services. As the world becomes increasingly digital, Canadians expect their government to provide seamless, user-friendly services that are as efficient as those in the private sector. Innovation is essential to meet this growing demand, enabling government to deliver services that are more personalized, faster, and more accessible, while also ensuring security and inclusivity. 

By staying ahead of technological advancements, governments can improve the overall citizen experience, foster trust, and ensure that its services remain relevant and effective in an increasingly connected and digital society. If governments fail to innovate and stay ahead, they risk becoming inefficient, outdated, and unable to meet the evolving needs of its citizens. Public services could become slow, inaccessible, and cumbersome, leading to frustration among Canadians who expect fast, seamless digital interactions. A lack of innovation can also lead to increased security vulnerabilities, as outdated systems become more prone to cyber threats. Ultimately, a failure to innovate can erode public trust and undermine the government’s ability to deliver essential services effectively. 

For these reasons, and certainly others, digital transformation remains at the forefront of organizational change. Within the Canadian federal public service, Shared Services Canada (SSC) is helping to lead this digital transformation by empowering departments and agencies to innovate. At its inaugural Innovation Fair today, SSC highlighted the crucial role technology plays in reshaping government services. Across 30 booths, public servants were able to learn about digital tools like Robotic Process Automation, Artificial Intelligence (AI), and advanced cloud technologies.

Beyond these technologies, however, we must also consider how we must innovate our organization cultures in order for such transformation to be enabled and sustained long-term.

The balance: technology and culture

Adopting new technologies without transforming organizational culture is like upgrading a car engine but keeping outdated controls. While innovative technologies can drive efficiency, collaboration, and accessibility, fostering a culture that supports and adapts to this change is equally important.

From AI in the workplace to 3D modelling and bots as virtual assistants, SSC’s Innovation Fair showcased how federal departments are enhancing services for Canadians. But as government departments adopt these technologies, leaders must recognize that their success hinges not only on the tools themselves but also on the environment in which these tools are implemented. A forward-thinking, adaptive organizational culture is crucial to maximize the benefits of digital innovation.

But how to do we foster an innovative culture?

Innovative technology thrives in environments where ideas flow freely, and employees feel empowered to share their insights. SSC’s Innovation Lounge, a space dedicated to discussions and networking at the Innovation Fair, offers a glimpse into this approach. By fostering collaboration across departments, public sector organizations can ensure that innovative solutions are co-created, benefiting from diverse perspectives and expertise.

Digital transformation also requires ongoing education and upskilling. Organizations should invest in training programs to ensure their workforce is well-versed in using new technologies, like AI. SSC’s own digital skilling program does just that. “Beginning with an initial focus on cloud computing, SSC’s digital skilling offerings have since evolved to include areas such as cyber security, artificial intelligence, robotic process automation and data analytics. Through this program, SSC employees are able to gain the necessary knowledge, skills, and practical hands-on experience from industry experts, enabling service delivery improvements to partner departments and promoting innovation with modern digital solutions.(1)

Beyond technical training, cultural initiatives that emphasize adaptability, resilience, and curiosity are also essential. For example, embracing a “fail fast, learn faster” mentality can encourage experimentation without fear of repercussions, allowing teams to innovate more effectively. As work demands often take priority, related to this we must also carve out the time to allow our teams to learn and innovate as a similar priority.

As the government moves forward with digital adoption, it’s vital to ensure no one is left behind. SSC’s focus on Accessibility, Accommodation, and Adaptive Computer Technology exemplifies how technology and culture must intersect to create inclusive solutions. By embedding inclusivity into the fabric of their culture, organizations can ensure that innovation benefits everyone, including marginalized groups and individuals with disabilities.

Technological advancements are not static, and neither should an organization’s culture. Public sector entities must cultivate an agile mindset, where teams are ready to pivot when new technologies or needs arise. This requires building flexibility into decision-making processes and ensuring that employees at all levels can contribute to shaping the organization’s direction.

For public sector organizations to truly embrace both technological and cultural innovation, the right leadership is crucial. The leaders of tomorrow’s government departments and agencies must be visionary, inclusive, and adaptable. 

Here are some qualities that leaders must embody:

      • Leaders need to see beyond immediate needs and understand how emerging technologies can shape the future of public service. They must inspire their teams to think creatively and embrace new possibilities, much like how SSC’s Innovation Fair encourages participants to engage with futuristic tools.
      • Leaders must promote an inclusive work environment that leverages the diverse perspectives and experiences of their workforce. This ensures that the innovations developed, such as those in the areas of accessibility and adaptive technologies, are meaningful and beneficial to all citizens.
      • To successfully blend innovative technology with culture, leaders must champion change. This involves not only advocating for digital tools but also modeling behaviors that encourage flexibility, learning, and collaboration across their teams.
      • As seen at SSC’s Innovation Fair, partnerships across departments are key to driving digital transformation. Leaders must facilitate these connections, fostering an environment where cross-departmental collaboration is the norm, not the exception.
Header photo and this photo courtesy of SSC

As public sector organizations like SSC continue to push the boundaries of what technology can do, they must not overlook the importance of a supportive, innovative culture. The integration of cutting-edge tools and inclusive, forward-thinking cultural practices will enable government departments and agencies to meet the evolving needs of Canadians.

The future of public service depends not just on the technology at hand but on the people, values, and culture that surround its use. 

By embracing both, organizations will be better equipped to deliver effective, citizen-centric services for years to come.

Today's outing with my colleague Maryam Benichou and our sons.

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How I created a children’s book for my son using Canva https://amandabernardo.ca/2024/10/17/how-i-created-a-childrens-book-for-my-son-using-canva/ Thu, 17 Oct 2024 15:08:58 +0000 https://amandabernardo.ca/?p=1621 As a writer, I have always found the written word to be something extremely powerful. More so, I love how a collection of words can tell a story or capture a moment in time. As a mom, I’m always on the lookout for ways to...

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As a writer, I have always found the written word to be something extremely powerful. More so, I love how a collection of words can tell a story or capture a moment in time. As a mom, I’m always on the lookout for ways to create meaningful moments with my son … and story time is definitely one of them.

This past summer, I felt an urge to do something unique for him, something that would capture his growth, curiosity, and the special bond we share every time we pick up a book. That’s when the idea of writing a children’s book just for him came to life.

Finding inspiration in every day moments

The last four months have been a whirlwind of activity, but also a time of reflection. Each month, I capture my son’s milestones, his favourite toys, the special moments he shares with friends and family. Whether it was my son’s fascination with music, becoming best friends with our dog Louie, or creating memories with his grandparents, these moments have made up his early and best days. 

I wanted to bottle up these experiences and translate them into something timeless. That’s how my ABC book for my son came to be—a collection of our shared adventures, small but powerful memories, each one linked to a letter of the alphabet.

Crafting the ABCs

It was easy to capture something special for each letter of the alphabet in addition to lessons I hope he will gain from reading the book as he gets older. For example:

  • L is for Louie your furry best friend. With a wag of his tail the fun never ends!
  • M is for Mama, who makes every day bright. Her love wraps around you, cozy and tight!
  • N is for Nonni, who cook with such care. Their homemade lasagna is beyond compare!

By the time I reached the letter Z, I realized the book wasn’t just about learning the alphabet—it was a heartfelt tribute to our memories, friends, family and the early moments in my son’s life.

Bringing the book to life with Canva

Once I had the words down, it was time to bring them to life visually. That’s where Canva came in. Canva’s user-friendly design tools made the entire process of illustrating and formatting the book incredibly easy!

I started by creating a template that suited the playful and bright tone I wanted for the book. Canva’s library of illustrations allowed me to add colorful elements to each page. For “L is for Louie,” I found a cute, cartoon-style illustration of a white dog that perfectly captured our family dog. For “N is for Nonni,” which means grandparents in Italian, I found a fun image of grandparent’s cooking in the kitchen. 

The flexibility of Canva meant I could customize each page exactly how I envisioned. I could change fonts, colours, and images to match the personality of each letter and its associated rhyme. It was a fun, creative process that reminded me of when I formally published my other children’s books, except this time the book was intended for just one special reader … my son.

Once I was satisfied with the design, Canva’s print service made it easy to turn the digital book into a tangible keepsake. This was my first time printing with Canva and I was extremely impressed with the quality of the book once it arrived. I chose to print a medium hardcover edition—something my son could flip through again and again without it wearing out.

When the book arrived in the mail, we sat down together, flipping through the pages, reliving our special moments, and pointing out the colourful illustrations that captured his imagination.

Writing this ABC book for my son was more than a creative project—it was a way to slow down and appreciate the last four months we’ve shared together.

As he grows, I hope to create more personalized books that reflect the different stages of his childhood.

For any parents out there thinking about creating something special for their little ones, I encourage you to try it! Whether it’s a book, a photo album, or a creative project you’ve been dreaming of, the time you spend capturing these moments is a gift that both you and your child will cherish for years to come.

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Balancing motherhood and mental health on World Mental Health Day https://amandabernardo.ca/2024/10/10/balancing-motherhood-and-mental-health-on-world-mental-health-day/ Thu, 10 Oct 2024 15:38:10 +0000 https://amandabernardo.ca/?p=1548 As a new mom, World Mental Health Day feels particularly significant. It’s a time to pause, reflect, and share the importance of mental health, especially as I navigate the early stages of motherhood and look ahead to returning to work. Becoming a mother is a...

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As a new mom, World Mental Health Day feels particularly significant. It’s a time to pause, reflect, and share the importance of mental health, especially as I navigate the early stages of motherhood and look ahead to returning to work. Becoming a mother is a beautiful and transformative experience, but it’s also one that challenges your mental and emotional well-being in ways you never expected.

After giving birth to my son, I found myself in the midst of an emotional whirlwind. Postpartum hit me harder than I thought it would. The physical recovery was challenging, but the emotional side—feeling overwhelmed, exhausted, and anxious—was something I wasn’t fully prepared for.

The reality is that the weight of sleepless nights, hormonal shifts, and the immense responsibility of caring for a tiny human is hard … and that’s okay.

Building Resilience 

Resilience as a new mom isn’t about pushing through and ignoring the hard days. It’s about allowing yourself grace and time to adjust. I’ve learned that resilience isn’t about being strong all the time—it’s about knowing when to ask for help, when to rest, and when to take moments for yourself.

When you’re in the thick of sleepless nights and diaper changes, it’s important to find small ways to recharge, whether it’s a short walk, a coffee break, or a moment to journal at night. These moments of pause and reflection help build emotional resilience. It’s about finding balance amidst the chaos and recognizing that your  mental health needs care and attention just like your physical health.

Navigating the “Firsts” 

The early days of motherhood are full of “firsts”—first smiles, first steps, first time leaving the house with your baby. Each new milestone brings joy, but also stress. There’s the constant pressure to get everything right, to know instinctively what your baby needs, and to manage the stress of doing it all while feeling like you’re never quite enough.

For me, stress comes from wanting to be the best mom, partner, and eventually, the best leader when I return to work. But I’ve learned that it’s okay to not have all the answers. Navigating the unknowns of motherhood is a reminder that mental health needs to be at the forefront, because stress, if left unchecked, can easily lead to burnout.

some tips to manage your stress:

1. Prioritize Self-Care (Even in Small Doses)

Find moments in your day to take care of yourself, even if it’s just a 10-minute break. A short walk, a quiet cup of tea, or a few deep breaths can make a big difference.

2. Accept Help and Delegate

It’s okay to ask for help! Whether it’s from your partner, family, or friends, lean on your support system. Delegate tasks when possible—there’s no need to do it all.

3. Practice Mindfulness or Relaxation Techniques

Incorporate mindfulness, meditation, or simple breathing exercises into your day. These can help you center your thoughts and reduce stress in the moment.

4. Set Realistic Expectations

Let go of the pressure to be “perfect.” It’s normal to have messy days. Set achievable goals and be flexible with your plans.

5. Stay Connected

It’s easy to feel isolated, so make time to connect with other moms or friends who understand what you’re going through. Whether through in-person meetups or online communities, sharing experiences can help relieve stress.

6. Get Sleep (or Rest) When You Can

Prioritize rest when the baby is sleeping – easier said than done … but try your best. Even if you can’t always sleep, taking time to relax can reduce physical and mental fatigue.

7. Talk About Your Feelings

Don’t hesitate to express how you’re feeling, whether it’s with your partner, a friend, or a professional. Sharing your thoughts can help lighten emotional burdens and gain perspective.

8. Be Kind to Yourself

Give yourself grace. Motherhood is a learning process, and you don’t need to have everything figured out right away. Be proud of your efforts and recognize that it’s okay to have tough days.

9. Seek Professional Support if Needed

If you’re feeling consistently overwhelmed or anxious, it’s important to seek help. Speaking with a therapist or counselor can offer support and coping strategies.

10. Create a Simple Routine for Structure

Establishing a flexible daily routine, even if it’s just for feeding, naps, or self-care moments, can provide a sense of stability. A loose schedule helps reduce stress by making the day feel more predictable and manageable, allowing you to balance your needs and your baby’s.

On this World Mental Health Day, I’m reminded of the importance of community and the power of sharing our stories. As a new mom, it’s easy to feel isolated in your experience, but the truth is, many of us are going through similar struggles. Mental health is not just about self-care in quiet moments; it’s about speaking up, sharing our challenges, and supporting one another through the ups and downs of motherhood.

As I eventually return to work, I want to continue being an advocate for mental health—not just for myself, but for other moms who are trying to balance it all. We need more spaces where mental health is prioritized, where we can ask for help without judgment, and where our experiences are validated.

The balance between career and motherhood can feel daunting as you countdown the days for your return. How do you manage the mental load of both? For me, championing mental health at work starts with being honest about the challenges of returning to the workforce after maternity leave. It means setting boundaries, asking for flexibility, and ensuring that mental health remains a priority, both at home and in the office.

So, to all the new moms out there: 

Be kind to yourself, embrace the messiness of this journey, and know that your mental health matters. Whether it’s navigating postpartum, building resilience, or finding balance at work, let’s continue championing mental health every step of the way.

here’s to prioritizing wellness for ourselves and for each other.

Interested in starting or continuing the conversation on mental health with your child? Be sure to check out my children’s book The Lighthouse – also available in French.

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My first 100 days of motherhood https://amandabernardo.ca/2024/09/20/my-first-100-days-of-motherhood/ Fri, 20 Sep 2024 17:00:23 +0000 https://amandabernardo.ca/?p=1452 In government and many organizations, new leaders often create a “First 100 Days Strategy” to set the tone, establish priorities, and build momentum. As I prepared for my new role as a mom, I realized that creating such a plan was much harder in this...

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In government and many organizations, new leaders often create a “First 100 Days Strategy” to set the tone, establish priorities, and build momentum. As I prepared for my new role as a mom, I realized that creating such a plan was much harder in this context. While I received plenty of advice on what my first 100 days might look like, I found that each experience is unique and my own thoughts would take time to be written. So, now that I’ve had a chance to pause and reflect, here’s what I learned thus far. I hope that it proves helpful in your own journey.

It’s hard to imagine what motherhood is all about until you’re in the thick of it. For me, it was a long awaited chapter I so desperately wanted to experience after a long road of complications with endometriosis, PCOS, and adenomyosis. When our son was born, and the “what ifs” of these conditions finally disappeared, having the title of mom felt absolutely surreal.

There are no words to describe how giving birth absolutely changes you, but since that moment all I know is that it had.
 

I went from chasing motherhood to becoming a mom, and in that journey I’ve learned so much. I learned not only about myself but also the tips, tricks, and tools to navigate this next chapter in my life with as much ease, support and compassion as I possibly can – recognizing that sometimes these lessons and ways of doing things can be completely rewritten.

Here's what I learned -

First and foremost, I discovered a love so profound that it has changed my entire outlook on life. This new bond with my son is unlike any other, filled with an overwhelming sense of care and responsibility that goes beyond what I could have imagined.

This love taught me the importance of being present and slowing down. I learned to live in the moment, to not always plan ahead, and to savour time more than ever before.

I learned a new kind of patience – whether it was dealing with sleepless nights, constant feeding, or simply navigating all the firsts and unknowns. It’s natural to feel uncertain or frustrated when things don’t go as planned, but giving yourself grace during this transition allowed me to adjust to my new role of mom with compassion.

Motherhood also showed me that it’s okay to not have all the answers. It taught me the importance of self-compassion—of being gentle with myself when things don’t go as planned and of celebrating the small victories that come from simply doing my best.

With that, I learned that motherhood can be physically and emotionally demanding. New moms learn just how strong and resilient we are as we navigate challenges such as childbirth, postpartum recovery, and the daily demands of caring for a newborn.

This chapter is truly a testament to the incredible capacity of mothers to adapt, endure, and thrive, even when faced with the most exhausting and trying moments.

This is why having a strong support system is so important. Whether it’s family, friends, or fellow moms, having people to lean on has made a huge difference. They say it takes a village to raise a child, and I learned the value of that village early on.

It’s also important to remember that asking for help is not a sign of weakness but a recognition of the importance of self-care and well-being for both you and your baby. There will be moments when you feel overwhelmed or unsure, and that’s okay—no one expects you to do it all on your own. Reaching out for support allows you to recharge and ensures that you can be the best version of yourself for your child.

If you didn’t practice self-care pre-baby, chances are it’s even lower on your list post-, but in order to be that best version of yourself you need to prioritize self-care. Taking time for yourself is not selfish—it’s essential. The reality is, motherhood has no off switch. This constant responsibility makes it all the more important to find balance so that you’re not running on empty. Whether it’s finding a few quiet moments to meditate, taking a walk, or simply indulging in a favorite hobby, these small acts of self-care can replenish your energy and help you create a more balanced life where you can continue to give your best to your child and self.

As I navigated these first 100 days of motherhood I not only learned valuable lessons like the ones shared above, but I also discovered practical tools and products that made this journey a bit easier. Some of these have been shared below. 

The first 100 days of motherhood have already transformed me in ways I could have never imagined, but I know this is only just the start. Each day, week, month, and year will bring new challenges, lessons, and joys that will continue to shape who I am as a mother … but also as a leader.

With an eventual return to work, I know this shift in my perspective will undoubtedly reshape how I approach my professional life.

My experiences as a mother will enrich how I engage with colleagues, tackle challenges, and contribute to my organization. But it will also support me in advocating for better workplace environments that promote improved balance for careers and families.

As mothers, we bring invaluable insights and leadership skills that can help drive truly effective teams and make a significant impact on our organizations. If in 100 days we are able to gain so many valuable lessons, after a year we will have gained far more that will equip us to return even more valuable to our organization’s culture, leadership, and results. But in order for this value to effect change, organizations need to do better in creating the right conditions for mothers/parents to thrive. I hope I can continue to be a champion for these conditions to exist, with my own personal experiences now inspiring me.

Until then, I can’t wait to see what the next 100+ days bring.

Included below are a list of products to support not only your first 100 days of motherhood, but the days beyond as well. 

 

These lists include items I’ve purchased and used, as well as items I’ve researched as great options and/or alternatives – items are not sponsored. This is not an exhaustive list, and the items included below should be researched based on your own preferences and needs. While many of these lists have been created via Amazon, many of these items can also be found locally. Support local where possible!

Hospital Bag & Postpartum Care

A list of must haves for your hospital bag will vary depending on who you ask or what website link you click, but here is what I found to be essential. I’ve included items for mom, baby, as well as a section on postpartum care for when you get home. 

Some of my favourites are linked here on Amazon, others are linked directly below:

For Mom:
      1. Health Card and ID
      2. Comfortable Clothing – I lived in my nursing gown the entire visit but recommend at a minimum a comfy change of clothes for when you leave the hospital (something loose fitting is recommended).
      3. Flip flops (in case you want to shower)
      4. Toiletries – for example:
          • Toothbrush and toothpaste
          • Hairbrush or comb
          • Lip balm
          • Deodorant
          • Shampoo, conditioner, and body wash (especially if you want to shower before going home)
          • Hair ties or headbands
          • Face wipes or a gentle cleanser
          • Moisturizer
      1. Postpartum Essentials – for example:
        • Feminine hygiene products (the hospital may provide some, but it’s good to have your own)
        • Comfortable postpartum underwear (high-waisted or disposable)
        • Peri bottle (the hospital may provide one)
      1. Medications – Any prescription medications you’re currently taking
      2. Tech – for example:
        • Phone and charger
        • Headphones or earbuds
        • A mini fan (this was one of the best recommendations I got that I did not think of and appreciated immensely) 
      1. Snacks and Drinks – High-energy snacks like granola bars, nuts, dried fruit, or crackers. An insulated water bottle is great too! 
      2. Must haves for your partner – They may also want to bring a change clothes, pillow, blanket, and toiletries. 
 
Additional support and resources are available via Parenting Ottawa
 
For Baby:
      1. Going-Home Outfit – Depending on the season, pack a weather-appropriate outfit, including a hat and mittens if needed.
      2. Receiving Blankets – Lightweight, breathable blankets for swaddling. The hospital usually provides this but an extra doesn’t hurt just in case.
      3. Diapers and Wipes: The hospital usually provides diapers, but asked we bring our own wipes.
      4. Car Seat – Ensure it’s properly installed in your vehicle before heading to the hospital. You can leave this in the car until you are discharged and ready to take baby home.
      5. Nursing Essentials – If you plan to formula feed, bring your preferred brand and bottles. The hospital can also supplement if your breastmilk doesn’t come in right away. You may want to bring a handheld breast pump to help stimulate your supply while in hospital. A nursing bra for those breastfeeding may also be added to mom’s list for comfort and ease of use.
      6. Diaper Bag – Everything for baby can be brought to the hospital in your diaper bag. 
 
For Postpartum:

While some postpartum essentials have been mentioned above and/or linked via Amazon, a few other notable mentions are included below. 

      1. Postnatal multivitamin – there are many options out there, but one that I recently ordered was from Everydae. Speaking to a naturopath is another option to ensure you are getting exactly what you need.
      2. Robe – a comfortable robe will make those first few weeks at home much more comfortable – check out the Love & Lore robe as an option.

For additional postpartum support, the Baby Academy Canada offers some great resources – both free and paid – including a first 6 weeks at home class for both mom and baby.

Daily Essentials

Many of the items I use on a daily basis as a first-time mom can be found here on Amazon, from diapers to nursing products, and so much more. This is not an exhaustive list and grows/changes monthly with baby. 

Playtime & Baby Books

Some of my favourite books to read to baby, including helpful reads as a first-time mom, are linked here via Amazon. I’ve also included some of our favourite toys and developmental activities. 

To keep playtime comfortable, I’m also linking a Canadian small business that offers beautiful, high-quality play mats – Ourson (Featured in the article header photo)

Not listed above are some of the great resources and activities in our city (Ottawa). I’ve included these below:

    • EarlyONEarlyON Child and Family Centres offer free, high-quality programs for families and children from birth to 6 years old where you can: join fun activities – reading, storytelling, sing-alongs, games and more; get advice from professionals trained in early childhood development; find out about other family services in your community; and, connect with other families with young children
    • Lullaland – New to Ottawa, these classes are great for mom and baby. Lullaland offers sensory classes that are backed by research, designed with creativity and crafted to encourage the rapid development of your little one in their formative years.
    • Monkey Rock Music – Monkey Rock Music is a fun, entertaining and creative participatory music program for young children and their adult caregivers.
    • Little Rebels Music – Little Rebels offers classes for infants (2 months to 6 months), babies (7 months to 14 months), toddlers (15 months to 24 months), and big kids (2 years to 5 years). Their classes encourage cognitive learning, muscle development, and creative play through music and movement.
    • City Programming – As baby gets bigger, there are a lot of activities and programs available locally through the city.

Don’t forget to also check out my children’s books – Little Voice and The Lighthouse – for your home library! 

Baby Travel Essentials

Whether you are travelling afar or close to home, I pulled together some essential products that helped with each of these trips. Some of these items are included in the daily essentials list above, while a few extras have been added to this dedicated list via Amazon.

Applications 

While technology always has its pros and cons, the following applications have had a positive impact in how I am able to navigate my own journey of motherhood.

Huckleberry

A great app to help track baby’s day, discover patterns and help with sleep. Especially helpful in the early days of tracking diapers and weight gain for your doctor. I also upgraded to their Plus Membership and take advantage of their Sweet Spot predictions to help with nap time ($74.99). 

The Wonder Weeks

The Wonder Weeks is a great app that was referred to me by a fellow mom to help learn about my baby’s development. Tracking baby’s development also helps know when they will be a bit more fussier than usual as a result of the changes they are experiencing. The app also suggests great activities to help your baby develop these new skills. The app is $7.99. 

Journal

iPhone’s Journal app (free) has been a great way to capture memories, firsts, and so much more. I’ve been taking pictures and writing entries since the day I found out I was pregnant. While I am a typically pen and paper journalist, having the ease of capturing everything on my phone meant I was able to be more frequent with my entries. Whether you capture this chapter of your life on your phone or in a book, I highly recommend writing/photographing this special time in your life any chance you get. 

Spotify

While music is great in any chapter of life, I find myself integrating it more and more into our daily routine. Whether it be listening to a podcast while cleaning, re-learning children classics during playtime, or simply playing a lullaby to help with nap time, the ease of accessing it from my phone is priceless. Some of my favourite playlists for baby are listed below:

Audible

It’s definitely a lot harder to pick up a book these days, but listening to one is definitely doable! To keep reading, I’m listening to books via Audible during car rides, naps, or wherever I can squeeze in a few minutes for me. 

I hope these lessons and recommendations provide some comfort and guidance as you navigate your own journey of motherhood.
 
Remember, it’s perfectly okay not to have all the answers upfront. Every mom’s path is unique, and what matters most is that you embrace the process, learn along the way, and trust yourself. You’ve got this!

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Celebrating motherhood and milestones https://amandabernardo.ca/2024/05/12/celebrating-motherhood-and-milestones/ Sun, 12 May 2024 09:04:34 +0000 https://amandabernardo.ca/?p=1331 Ten years ago, I joined the public service as a term employee. Ten years later, I’ve since had the opportunity to work in several departments and roles that have turned a job into a career.  Throughout the last ten years, I’ve had the opportunity to...

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Ten years ago, I joined the public service as a term employee. Ten years later, I’ve since had the opportunity to work in several departments and roles that have turned a job into a career. 

Throughout the last ten years, I’ve had the opportunity to contribute to meaningful work; meet colleagues from coast to coast to coast; be part of incredible learnings and events; mentor 100s of public servants; and, also be mentored by so many incredible leaders.

It’s hard to put into words what the last ten years have meant to me … but if I were to try, I would say this:

Ten years ago I had no idea what my career would look like. The public service was foreign to me, but the desire to make a difference by all those I worked with was familiar. I wanted to challenge the status quo. I wanted to champion new ways of working. I wanted to be proud of the advice and work I led … no matter the role or department. And eventually, I wanted to do all of that in a way that could prove to others that they could do the same by being authentically themselves while doing it. Over time, it was no longer just about making a difference for Canadians, but making a difference for the very Canadians I worked alongside. It was about doing government differently, even if different wasn’t always easy or supported.

I didn’t always fit that traditional mold for what a public sector leader should be, but if the last ten years taught me anything it’s that we need more leaders who don’t fit that mold.

That’s how we do government differently.

Over the last two years of my career, I’ve been fortunate to work as an executive in the public service. And while I sometimes doubted whether I belonged at the table, I’ve seen first hand how different perspectives, different ways of working, and different people are needed at said table if we are to truly change how we deliver services and programs for Canadians.

However, if truth be told, transitioning to the executive ranks at times felt impossible. While I was trying to grow as a leader in the public service, I was also trying to simultaneously grow my family …

… and the two at times felt at odds.

For those following my journey, it’s no secret that my road to motherhood has not been an easy one. In fact, for many women the road to motherhood can feel like a lonely one. And yet, despite the despair that often plagued me, the medicine and treatments I had to navigate, and the uncertain road I found myself on, I still showed up every single day for my team, my colleagues and my organization. Eventually, however, I realized that showing up, even during this chapter – the hardest of my life – meant that I had to show up with strength and vulnerability. And that’s probably one of the greatest lessons I learned as a leader over the last ten years … that we need more vulnerability at the leadership table.

As Brené Brown once said:
“Vulnerability sounds like truth and feels like courage. Truth and courage aren’t always comfortable, but they’re never weakness. To scale daring leadership and build courage in teams and organizations, we have to cultivate a culture in which brave work, tough conversations, and whole hearts are the expectation.”

And so despite the vulnerable road I found myself on, I owned that truth every single day. I worked hard to achieve results, but I worked harder to serve as an example of that daring leadership Brené speaks of. 

But today’s post wasn’t intended to just look back on the past and share lessons learned, it was also meant to celebrate the future.

This month, I am not only celebrating my ten year milestone in the public service but I am also celebrating motherhood.

This Mother’s Day, I feel extremely blessed to share that I am expecting my first child this June.

The last eight months have been a rollercoaster of emotions but they have shown me how resilient I am – both in my goal of being a mother and a leader in the public service. 

With only a few weeks left before I officially start maternity leave and anxiously await the arrival of our little miracle, I cannot help but feel gratitude for the road that got me here. Yes, it was difficult, but in the midst of all the hardship I’ve endured the past two years, I’ve become a stronger person and leader for it. I’m excited for all the lessons I will soon learn as a mother, and how this chapter will equip me to be an even better leader for it.

So, if you’re still reading this … I hope that this post can serve as a gentle reminder that vulnerability can walk hand in hand with leadership, and that it is absolutely possible to pursue multiple dreams at once – both in your career and life.

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Incorporating change management into your hybrid work plans https://amandabernardo.ca/2024/05/02/incorporating-change-management-into-your-hybrid-work-plans/ Thu, 02 May 2024 12:46:31 +0000 https://amandabernardo.ca/?p=1357 If your team or organization is still working towards a hybrid workplan and a return to office may be new to some employees … you should definitely be thinking about how your implementation plan can be supported by change management. Change management plays a crucial...

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If your team or organization is still working towards a hybrid workplan and a return to office may be new to some employees … you should definitely be thinking about how your implementation plan can be supported by change management.

Change management plays a crucial role in return to office and hybrid work plans for several reasons:

1️⃣ Employees need support transitioning back to the office or adjusting to hybrid work arrangements. Change management helps manage this transition by providing communication, training, and support mechanisms.

2️⃣ Returning to the office or adopting hybrid work often requires a cultural shift. Change management ensures that organizational culture aligns with new work models, promoting acceptance and effectiveness.

3️⃣ Change management identifies and addresses operational challenges that may arise with a return to office or hybrid work, ensuring smooth workflows and productivity.

4️⃣ Hybrid work often involves the integration of new technologies for collaboration and communication. Change management helps employees adapt to these technologies and maximize their usage.

5️⃣ Engaging employees in the process of change fosters a sense of ownership and commitment to the new work arrangements, leading to higher morale and retention rates.

6️⃣ Change management identifies and mitigates risks associated with returning to office or implementing hybrid work, such as potential disruptions, resistance from employees, or security concerns.

Overall, effective change management ensures a successful transition to new work models, minimizes disruptions, and maximizes the benefits of return to office and hybrid work plans for organizations and their employees.

But if lacking …

Organizations may struggle to navigate the complexities of change, leading to disruption, frustration, and ultimately a lack of adoption in successfully implementing and sustaining such change over time.

At the heart of any change initiative are people, and their involvement is pivotal for successful planning and implementation. Even in scenarios where the end state isn’t co-designed with employees, incorporating people into the process is crucial to mitigate resistance. When individuals feel excluded or uninformed, their resistance to change tends to be stronger.

You therefore need to actively involve people in discussions, seek their input, address their concerns, and provide adequate support and training in order to foster a culture of collaboration and participation that is necessary for hybrid work.

While designing the end state with people in mind is ideal for successful change management, sometimes it may not be feasible due to various constraints. In such cases, you can still focus on implementing the change in a way that supports people effectively to navigate challenges and increase the likelihood of successful implementation.

Learn more about change management via my new Playbook, here.

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Delivering change management as a service https://amandabernardo.ca/2024/04/30/delivering-change-management-as-a-service/ Tue, 30 Apr 2024 19:32:22 +0000 https://amandabernardo.ca/?p=1324 Over the last five years of my career, I’ve specialized in implementing complex digital solutions while focusing on the people side of change. Specifically, I’ve worked with teams to understand and translate the distinct challenges they face in designing and delivering new or existing programs...

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Over the last five years of my career, I’ve specialized in implementing complex digital solutions while focusing on the people side of change.

Specifically, I’ve worked with teams to understand and translate the distinct challenges they face in designing and delivering new or existing programs and services to ensure that they are adopted and sustained long-term by relevant stakeholders.

To achieve this, I enable teams to leverage human-centred approaches such as change management and service design to enhance their project/program design. Navigating the use of these methodologies can be, however, difficult, as employees often do not have the training nor the operational experience to enable them.  As a result, we’re seeing more and more organizations establish transformation teams to effectively deliver this service.

As a public sector leader in change management and service design, I’ve had the opportunity to develop a Change Management Office from scratch within the public sector. In doing so, I’ve realized how difficult it can be to operationalize change management as a service and frequently meet with others trying to do the same. 

This Playbook aims to positions others looking to establish a Change Management Office, particularly in a public sector setting. 

It was built with best practices inspired by others in the field, as well as my own personal experiences in leading change across the Canadian federal public service. 

It is important to use this Playbook as a guide, as change practitioners will always need to apply flexibility and judgement to their work in order to tailor change management tactics to project realities. 

In addition, checkpoints have been added within the Playbook to support the delivery of change management as both a service and program, building in the internal steps needed to position a team of change practitioners for success. 

References to external materials have been linked where cited

The Playbook itself is organized into three parts: 

  1. Defining your Change Office – here you’ll find an example of what this could look like.
  2. A general overview on change management, including a high level introduction to various change management methodologies.
  3. A step-by-step approach on how to deliver change management as a service – here the section is broken down further into three main areas:
    1. Intake – how requests are reviewed and assessed for project support.
    2. Project Support – this section is organized in four phases: defining the change vision and strategy; designing and developing change tactics with stakeholder engagement; delivering and supporting on change recommendations; and sustaining project success.
    3. Close-out – how change practitioners will eventually close-out support.

My sincere hope in developing and sharing this guide is that it serves as a valuable resource in upskilling change management practitioners across the public sector.

Navigating change is often a constant and difficult challenge in the public sector but by sharing these best practices, I hope to equip change practitioners (new and seasoned) with the tools and insights needed to navigate these complexities effectively. 

The reality is, change is hard. But designing your Change Office doesn’t have to be.

Change often demands practitioners to work in the proverbial ‘grey,’ where clear answers may be elusive, and solutions require adaptability. Yet, within this challenging terrain lies the essence of our work—the ability to untangle the mess, find clarity, and guide organizations through their transformation efforts. In recognizing the demanding nature of this field, it’s imperative for change management practitioners to understand the value of their roles. As change becomes a constant in the public sector, our work is not just valuable, it is an indispensable asset in steering successful and meaningful transformations that contribute to the greater good of society.

To download the Playbook:

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Reflecting on the leaders of tomorrow https://amandabernardo.ca/2024/03/01/reflecting-on-the-leaders-of-tomorrow/ Fri, 01 Mar 2024 03:00:39 +0000 https://amandabernardo.ca/?p=1260 The New Directors Program provides an opportunity for new executives to better understand their role as a director within the Government of Canada. The program’s aim is to equip new executives with the skills they need to effectively lead in today’s work environment. Participants will...

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The New Directors Program provides an opportunity for new executives to better understand their role as a director within the Government of Canada. The program’s aim is to equip new executives with the skills they need to effectively lead in today’s work environment. Participants will explore a variety of leadership topics to help them navigate complexities, be resilient and adaptable in times of change, and enhance their key leadership competencies as a new executive.

The New Directors Program is cohort-based and comprised of eight modules and two events, taking place over a period up to three months. These modules include virtual learning sessions, independent and group work, pre-course work, a psychometric self-assessment, and participation in a 360-degree feedback process. Throughout the program, participants will also engage in peer coaching sessions and leadership group discussions.

Today marks my last day in the Canada School of Public Service | École de la fonction publique du Canada‘s New Directors Program!

As we wrapped up the day, I found myself reflecting on a truly great experience that was filled with self-discovery, meaningful connections, and substantial growth. Throughout the program, we learned about management and resilience, coaching and leadership, strategic management, leading with agility, and inclusive leadership, while being part of two excellent events on Indigenous Leadership Teachings and Leading into the Future.

Each session brought with it an opportunity to hear the lived experiences of our cohort and guest speakers – and I must say this was an extremely special part of this entire journey. Thank you to absolutely everyone who candidly shared their reflections, experiences, and emotions throughout this journey.

I am truly grateful for this opportunity of self-reflection, the connections made, and the substantial professional and personal growth achieved during this learning. A huge thank you to our facilitators Joseph Silva and Sarah Plouffe, and to my senior leadership for nominating me for the program as I continue to grow as a leader in our organization.

I have to admit, over the last two years, as I’ve transitioned into a leaderhship role, there were times where I felt like a round peg in a square hole, a black sheep who didn’t always fit the traditional mold of how we define “leaders” in the public service. And while at times that has discouraged me, I am leaving this program realizing that now more than ever we need more people willing to shake things up, more leaders willing to push for progress, more leaders who look differently, think differently, and lead differently.

I may not be your typical leader, but I’ve learned that’s okay. Better than okay.

To leaders who don’t conform to the traditional mold, remember that your unique perspective is an invaluable asset. In a world that often favors the familiar, your diverse experiences, innovative thinking, and distinctive qualities can be a driving force for positive change.

Your authenticity, resilience, and ability to navigate uncharted territories can inspire others and contribute to a more inclusive and dynamic leadership landscape in the federal public service.

We need that more than ever.

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Boosting confidence in the workplace https://amandabernardo.ca/2024/02/23/boosting-confidence-in-the-workplace/ Fri, 23 Feb 2024 03:18:55 +0000 https://amandabernardo.ca/?p=1246 Confidence in the workplace manifests through a combination of behaviours, communication, and demeanor. Confident individuals often display a strong and assured presence. They speak clearly and express their thoughts with conviction, actively contributing to discussions.  But confidence is also seen in the way individuals handle...

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Confidence in the workplace manifests through a combination of behaviours, communication, and demeanor.

Confident individuals often display a strong and assured presence. They speak clearly and express their thoughts with conviction, actively contributing to discussions. 

But confidence is also seen in the way individuals handle challenges, demonstrating resilience and a proactive approach to problem-solving. Confident team members are open to collaboration, willingly sharing their expertise while valuing others’ contributions. Additionally, they navigate feedback positively, using it as a tool for improvement rather than a deterrent.

But what if you have an employee who is lacking such confidence or whose situation leaves them demoralized, with their confidence eroding. 

An employee with a lack of confidence in the workplace may exhibit several noticeable behaviours. They might avoid speaking up during meetings or contributing ideas, appearing hesitant or unsure about their abilities. In team settings, they might be less likely to take the lead or initiate collaboration. A lack of confidence can also manifest in self-doubt, where the employee may downplay their achievements or underestimate their skills. 

Several situations can also demoralize an employee and erode their confidence. Continuous micromanagement, where employees feel their abilities are constantly questioned, can be demoralizing. Lack of recognition for their contributions or achievements, especially in the absence of positive feedback, can also take a toll. Unfair treatment, favoritism, or unclear expectations can contribute to feelings of inadequacy. Consistent criticism without constructive feedback can lead to a decline in confidence. Frequent changes in job responsibilities or organizational instability may make employees feel unsettled. Additionally, exclusion from decision-making processes or opportunities for professional growth can demoralize individuals. 

Identifying and addressing these signs and situations can be crucial for supporting employees in building their confidence and contributing more effectively to the workplace. It also helps foster a positive, supportive work environment to maintain and boost employee confidence long-term.

Nurturing confidence among team members is paramount for leaders in the workplace for several compelling reasons.


Firstly, a confident team tends to be more innovative and proactive. When individuals believe in their abilities, they are more likely to take risks, propose creative solutions, and contribute ideas, fostering a dynamic and forward-thinking environment.

Confidence also plays a pivotal role in teamwork and collaboration. Team members who feel secure in their skills are more willing to share their expertise, communicate effectively, and engage in constructive dialogue. This, in turn, enhances overall team cohesion and productivity.

Furthermore, confidence contributes to resilience. In the face of challenges or setbacks, confident individuals are more likely to persevere, learn from the experience, and adapt. This resilience is crucial for maintaining a positive and solution-oriented workplace culture.

From a leadership perspective, nurturing confidence among team members creates a sense of trust and loyalty. When employees feel supported and empowered, they are more likely to be committed to their work and the organization as a whole. This, in turn, can lead to increased job satisfaction, employee retention, and overall organizational success. More importantly, to the employee, it demonstrates a commitment to their professional growth and well-being. It signifies that the leader recognizes the individual’s potential, values their contributions, and believes in their capabilities. This investment can take various forms, such as providing constructive feedback, acknowledging achievements, and offering opportunities for skill development and training. 

Ultimately, by actively supporting and encouraging the employee, it communicates that the leader sees the employee as an integral part of the team and is willing to invest time and resources to help them succeed.


We therefore need leaders who recognize the pivotal role confidence plays in their teams. Leaders who actively engage in nurturing this confidence not only within their teams but also within the broader environments they lead. By fostering an atmosphere that encourages open communication, recognizes achievements, and provides opportunities for growth, these leaders create a positive feedback loop. Such an environment not only amplifies individual and collective confidence but also contributes to a culture of innovation and resilience.

We don’t only need confident leaders; we need confident teams.


The relationship between leadership and team confidence is pivotal for achieving collective success. If there’s a disconnection between the two, it serves as a reflection on the leader’s responsibility to do better in building their teams up. Leaders must create environments that empower individuals to voice their ideas, take risks, and contribute meaningfully. 

A confident team is one that collaborates seamlessly, supports each other’s growth, and collectively embraces challenges.

In prioritizing both individual and team confidence, leaders become true catalysts for a culture where everyone feels valued, capable, and motivated. 

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