Leadership Archives - Amanda Bernardo https://amandabernardo.ca/category/leadership/ A dynamic leader, seasoned entrepreneur and passionate community advocate Wed, 22 Jan 2025 14:13:59 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.2 184607573 Leading with Empathy: Supporting Mental Health Every Day https://amandabernardo.ca/2025/01/22/leading-with-empathy-supporting-mental-health-every-day/ Wed, 22 Jan 2025 14:10:58 +0000 https://amandabernardo.ca/?p=1871 Today, Bell Let’s Talk shines a spotlight on mental health, sparking important conversations and raising awareness. But while today serves as a powerful reminder, as leaders, we have a responsibility to make mental health a priority every day—not just on days like this. Over the...

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Today, Bell Let’s Talk shines a spotlight on mental health, sparking important conversations and raising awareness. But while today serves as a powerful reminder, as leaders, we have a responsibility to make mental health a priority every day—not just on days like this.

Over the past year, I’ve embraced the life-changing role of being a first-time mom. It’s been both a joyful and challenging journey, to get here and to be here. It’s offered me new perspectives on the importance of mental well-being, especially in finding balance as a first time parent.

It’s no secret that my road to motherhood was not an easy one. But what may have been less apparent was the emotional toll this road was accompanied by. Struggling with infertility is an emotionally challenging journey that can take a profound toll on mental health. The uncertainty, repeated disappointments, and often invisible grief can leave individuals feeling isolated, overwhelmed, and vulnerable. Each step in the process—from medical appointments to well-meaning but painful questions from others—can amplify feelings of anxiety. For many, the experience is compounded by the pressure to keep going, to remain hopeful, and to manage these emotions while navigating personal and professional responsibilities. Infertility isn’t just a physical challenge; it’s an emotional one that requires immense resilience, self-compassion, and, above all, support from those around you.

There are many reasons why someone can be struggling in silence. It may not be apparent to you or your team as they show up with a smile, keep meeting expectations and carrying on. But the truth is, most of us are experiencing some type of challenge where having the right support and environment can make all the difference. For me, even on the toughest days, the simplest gestures—a heartfelt “How are you doing?” or genuine check-ins—offered a level of support that many didn’t realize I needed.

I share my own challenges to simply highlight that mental health affects everyone and that often times, we as leaders need to actively support mental health in ways that go beyond words or resources. It’s about how we show up every day for not only ourselves but our team. 

So, in an effort to help you do just that, here  are some ways you can prioritize mental health for your team and organization: 

1️⃣ Create an environment where employees feel comfortable sharing challenges without fear of judgment. A culture of care starts with open dialogue, active listening, and genuine interest in your team’s well-being.

2️⃣ Demonstrate the importance of balance by setting boundaries yourself—taking time off, leaving work on time, and respecting others’ time outside of work hours.

3️⃣ Regular one-on-ones or informal check-ins make a world of difference. A simple “How are you?” can open the door to meaningful conversations and provide an opportunity for support.

4️⃣ Whether it’s flexible hours, parental leave, or mental health days, leaders have the power to encourage the supports available and perhaps much needed pause that many may fear taking. Approve it when they do.

5️⃣ Remember that everyone is carrying something unseen. Approach your team with compassion and understanding, recognizing that mental health support is about meeting people where they are.

Today reminds us how important it is to prioritize mental health, but the real impact comes from making it part of our everyday actions. 

As leaders, we have the power to set the tone, to show up for our teams, and to create workplaces that foster care, respect, and well-being.

Let’s keep the conversation going—not just today, but every day.

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Navigating career unknowns https://amandabernardo.ca/2025/01/13/navigating-career-unknowns/ Mon, 13 Jan 2025 16:55:51 +0000 https://amandabernardo.ca/?p=1860 The federal public service, like many workplaces today, is undergoing significant change. On top of the change already underway, more change is anticipated with transitions this March and unknowns that linger with an election come October. These uncertainties can leave many public servants feeling anxious....

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The federal public service, like many workplaces today, is undergoing significant change. On top of the change already underway, more change is anticipated with transitions this March and unknowns that linger with an election come October. These uncertainties can leave many public servants feeling anxious. Uncertainty can feel overwhelming, especially when it affects our sense of purpose, stability, or career trajectory. But while we may not have control over external circumstances, we do have control over how we respond to them.

Here are some ways you can navigate uncertainty in your career and emerge stronger:

✨Focus on what you can control

When everything around you feels unpredictable, channel your energy into what’s within your sphere of influence. This could include building new skills, strengthening relationships, or taking steps toward personal growth. By focusing on tangible actions, you’ll create momentum and confidence, even in the face of external unknowns.

Tip: Write down three things you can accomplish in the short term to better position yourself for whatever comes next.

✨ Lean into adaptability

The ability to pivot and adapt is one of the most valuable skills you can develop during uncertain times. Being open to new opportunities, projects, or ways of working can help you thrive. Remember, adaptability isn’t just about reacting to change—it’s about being proactive and seeking ways to add value, even in unexpected circumstances.

Tip: Approach challenges with curiosity. Ask, “What can I learn from this situation?”

✨ Invest in your network

During periods of uncertainty, your network can be a lifeline. Seek out conversations with colleagues, mentors, or peers who can provide advice, share their perspectives, or simply offer support. For many seasoned leaders, this isn’t their first rodeo and they may be able to offer some advice on how to navigate unknowns such as those ahead.

Tip: Schedule a coffee chat with a colleague or mentor to exchange ideas and stay connected.

✨ Remain impartial and stay grounded in your role

As public servants, one of our core responsibilities is to remain impartial, no matter the outcomes or decisions made around us. This means focusing on the work, serving the public interest, and maintaining a professional demeanor even in times of change. Staying impartial doesn’t mean being indifferent—it means staying true to your values and the principles of public service, regardless of the circumstances.

Tip: Remind yourself of the bigger picture: your role in contributing to a stronger, more effective public service. By focusing on your purpose, you can stay grounded and maintain clarity through the unknown.


What strategies have helped you navigate career uncertainty?

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2024 Induction – APEX Ceremony of Entry into the Executive Ranks https://amandabernardo.ca/2024/11/19/2024-induction-apex-ceremony-of-entry-into-the-executive-ranks/ Tue, 19 Nov 2024 11:51:00 +0000 https://amandabernardo.ca/?p=1699 This past week, I had the immense honour of being formally inducted as an executive in the Government of Canada’s federal public service. Surrounded by my peers, senior leaders, and with the incredible support of APEX (Association of Professional Executives of the Public Service of...

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This past week, I had the immense honour of being formally inducted as an executive in the Government of Canada’s federal public service. Surrounded by my peers, senior leaders, and with the incredible support of APEX (Association of Professional Executives of the Public Service of Canada) , this milestone marked a moment of reflection, gratitude, and anticipation for the road ahead.

But what does it mean to be a leader in the Government of Canada?

At its core, leadership in the public service is defined around its key leadership competencies:

      • Upholding integrity and respect, building trust with colleagues, partners, and citizens alike.
      • Thinking things through, approaching challenges with a thoughtful, analytical, and innovative lens.
      • Working effectively with others, fostering collaboration, empathy, and teamwork.
      • Demonstrating action-oriented leadership, driving forward initiatives that make meaningful change.
      • Achieving results, ensuring we deliver on our commitments for the benefit of all Canadians.
For me, however, leadership is this but also so much more.

Leadership in today’s public service is no longer about authority, titles, or maintaining the status quo—it’s about courage, vision, and connection. The public service needs leaders who listen more than they speak, who empower diverse voices, and who champion innovation while staying rooted in integrity and service. Leadership today is about collaboration over command, adaptability over rigidity, and building bridges across ideas, people, and systems. It requires humility to learn, resilience to face complex challenges, and boldness to challenge outdated practices for the betterment of all. The public service needs leaders who not only achieve results but do so in a way that reflects our shared values of inclusion, fairness, and accountability.

Leadership has shifted from being about power to being about purpose—leading with the belief that we can transform how we work, how we serve, and how we build a brighter future together.

This is the leadership Canadians need today, and I am inspired to rise to the challenge.

As I reflect on this event, and milestone in my career, I am deeply motivated. The words of seasoned leaders, the shared experiences, and the collective commitment to public service shown by all inductees have reinforced my determination to take on the challenges ahead.

I look forward to contributing to the opportunities in front of us that will allow us to work smarter, listen better, and deliver stronger results for everyone.

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Celebrating motherhood and milestones https://amandabernardo.ca/2024/05/12/celebrating-motherhood-and-milestones/ Sun, 12 May 2024 09:04:34 +0000 https://amandabernardo.ca/?p=1331 Ten years ago, I joined the public service as a term employee. Ten years later, I’ve since had the opportunity to work in several departments and roles that have turned a job into a career.  Throughout the last ten years, I’ve had the opportunity to...

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Ten years ago, I joined the public service as a term employee. Ten years later, I’ve since had the opportunity to work in several departments and roles that have turned a job into a career. 

Throughout the last ten years, I’ve had the opportunity to contribute to meaningful work; meet colleagues from coast to coast to coast; be part of incredible learnings and events; mentor 100s of public servants; and, also be mentored by so many incredible leaders.

It’s hard to put into words what the last ten years have meant to me … but if I were to try, I would say this:

Ten years ago I had no idea what my career would look like. The public service was foreign to me, but the desire to make a difference by all those I worked with was familiar. I wanted to challenge the status quo. I wanted to champion new ways of working. I wanted to be proud of the advice and work I led … no matter the role or department. And eventually, I wanted to do all of that in a way that could prove to others that they could do the same by being authentically themselves while doing it. Over time, it was no longer just about making a difference for Canadians, but making a difference for the very Canadians I worked alongside. It was about doing government differently, even if different wasn’t always easy or supported.

I didn’t always fit that traditional mold for what a public sector leader should be, but if the last ten years taught me anything it’s that we need more leaders who don’t fit that mold.

That’s how we do government differently.

Over the last two years of my career, I’ve been fortunate to work as an executive in the public service. And while I sometimes doubted whether I belonged at the table, I’ve seen first hand how different perspectives, different ways of working, and different people are needed at said table if we are to truly change how we deliver services and programs for Canadians.

However, if truth be told, transitioning to the executive ranks at times felt impossible. While I was trying to grow as a leader in the public service, I was also trying to simultaneously grow my family …

… and the two at times felt at odds.

For those following my journey, it’s no secret that my road to motherhood has not been an easy one. In fact, for many women the road to motherhood can feel like a lonely one. And yet, despite the despair that often plagued me, the medicine and treatments I had to navigate, and the uncertain road I found myself on, I still showed up every single day for my team, my colleagues and my organization. Eventually, however, I realized that showing up, even during this chapter – the hardest of my life – meant that I had to show up with strength and vulnerability. And that’s probably one of the greatest lessons I learned as a leader over the last ten years … that we need more vulnerability at the leadership table.

As Brené Brown once said:
“Vulnerability sounds like truth and feels like courage. Truth and courage aren’t always comfortable, but they’re never weakness. To scale daring leadership and build courage in teams and organizations, we have to cultivate a culture in which brave work, tough conversations, and whole hearts are the expectation.”

And so despite the vulnerable road I found myself on, I owned that truth every single day. I worked hard to achieve results, but I worked harder to serve as an example of that daring leadership Brené speaks of. 

But today’s post wasn’t intended to just look back on the past and share lessons learned, it was also meant to celebrate the future.

This month, I am not only celebrating my ten year milestone in the public service but I am also celebrating motherhood.

This Mother’s Day, I feel extremely blessed to share that I am expecting my first child this June.

The last eight months have been a rollercoaster of emotions but they have shown me how resilient I am – both in my goal of being a mother and a leader in the public service. 

With only a few weeks left before I officially start maternity leave and anxiously await the arrival of our little miracle, I cannot help but feel gratitude for the road that got me here. Yes, it was difficult, but in the midst of all the hardship I’ve endured the past two years, I’ve become a stronger person and leader for it. I’m excited for all the lessons I will soon learn as a mother, and how this chapter will equip me to be an even better leader for it.

So, if you’re still reading this … I hope that this post can serve as a gentle reminder that vulnerability can walk hand in hand with leadership, and that it is absolutely possible to pursue multiple dreams at once – both in your career and life.

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Incorporating change management into your hybrid work plans https://amandabernardo.ca/2024/05/02/incorporating-change-management-into-your-hybrid-work-plans/ Thu, 02 May 2024 12:46:31 +0000 https://amandabernardo.ca/?p=1357 If your team or organization is still working towards a hybrid workplan and a return to office may be new to some employees … you should definitely be thinking about how your implementation plan can be supported by change management. Change management plays a crucial...

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If your team or organization is still working towards a hybrid workplan and a return to office may be new to some employees … you should definitely be thinking about how your implementation plan can be supported by change management.

Change management plays a crucial role in return to office and hybrid work plans for several reasons:

1️⃣ Employees need support transitioning back to the office or adjusting to hybrid work arrangements. Change management helps manage this transition by providing communication, training, and support mechanisms.

2️⃣ Returning to the office or adopting hybrid work often requires a cultural shift. Change management ensures that organizational culture aligns with new work models, promoting acceptance and effectiveness.

3️⃣ Change management identifies and addresses operational challenges that may arise with a return to office or hybrid work, ensuring smooth workflows and productivity.

4️⃣ Hybrid work often involves the integration of new technologies for collaboration and communication. Change management helps employees adapt to these technologies and maximize their usage.

5️⃣ Engaging employees in the process of change fosters a sense of ownership and commitment to the new work arrangements, leading to higher morale and retention rates.

6️⃣ Change management identifies and mitigates risks associated with returning to office or implementing hybrid work, such as potential disruptions, resistance from employees, or security concerns.

Overall, effective change management ensures a successful transition to new work models, minimizes disruptions, and maximizes the benefits of return to office and hybrid work plans for organizations and their employees.

But if lacking …

Organizations may struggle to navigate the complexities of change, leading to disruption, frustration, and ultimately a lack of adoption in successfully implementing and sustaining such change over time.

At the heart of any change initiative are people, and their involvement is pivotal for successful planning and implementation. Even in scenarios where the end state isn’t co-designed with employees, incorporating people into the process is crucial to mitigate resistance. When individuals feel excluded or uninformed, their resistance to change tends to be stronger.

You therefore need to actively involve people in discussions, seek their input, address their concerns, and provide adequate support and training in order to foster a culture of collaboration and participation that is necessary for hybrid work.

While designing the end state with people in mind is ideal for successful change management, sometimes it may not be feasible due to various constraints. In such cases, you can still focus on implementing the change in a way that supports people effectively to navigate challenges and increase the likelihood of successful implementation.

Learn more about change management via my new Playbook, here.

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Reflecting on the leaders of tomorrow https://amandabernardo.ca/2024/03/01/reflecting-on-the-leaders-of-tomorrow/ Fri, 01 Mar 2024 03:00:39 +0000 https://amandabernardo.ca/?p=1260 The New Directors Program provides an opportunity for new executives to better understand their role as a director within the Government of Canada. The program’s aim is to equip new executives with the skills they need to effectively lead in today’s work environment. Participants will...

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The New Directors Program provides an opportunity for new executives to better understand their role as a director within the Government of Canada. The program’s aim is to equip new executives with the skills they need to effectively lead in today’s work environment. Participants will explore a variety of leadership topics to help them navigate complexities, be resilient and adaptable in times of change, and enhance their key leadership competencies as a new executive.

The New Directors Program is cohort-based and comprised of eight modules and two events, taking place over a period up to three months. These modules include virtual learning sessions, independent and group work, pre-course work, a psychometric self-assessment, and participation in a 360-degree feedback process. Throughout the program, participants will also engage in peer coaching sessions and leadership group discussions.

Today marks my last day in the Canada School of Public Service | École de la fonction publique du Canada‘s New Directors Program!

As we wrapped up the day, I found myself reflecting on a truly great experience that was filled with self-discovery, meaningful connections, and substantial growth. Throughout the program, we learned about management and resilience, coaching and leadership, strategic management, leading with agility, and inclusive leadership, while being part of two excellent events on Indigenous Leadership Teachings and Leading into the Future.

Each session brought with it an opportunity to hear the lived experiences of our cohort and guest speakers – and I must say this was an extremely special part of this entire journey. Thank you to absolutely everyone who candidly shared their reflections, experiences, and emotions throughout this journey.

I am truly grateful for this opportunity of self-reflection, the connections made, and the substantial professional and personal growth achieved during this learning. A huge thank you to our facilitators Joseph Silva and Sarah Plouffe, and to my senior leadership for nominating me for the program as I continue to grow as a leader in our organization.

I have to admit, over the last two years, as I’ve transitioned into a leaderhship role, there were times where I felt like a round peg in a square hole, a black sheep who didn’t always fit the traditional mold of how we define “leaders” in the public service. And while at times that has discouraged me, I am leaving this program realizing that now more than ever we need more people willing to shake things up, more leaders willing to push for progress, more leaders who look differently, think differently, and lead differently.

I may not be your typical leader, but I’ve learned that’s okay. Better than okay.

To leaders who don’t conform to the traditional mold, remember that your unique perspective is an invaluable asset. In a world that often favors the familiar, your diverse experiences, innovative thinking, and distinctive qualities can be a driving force for positive change.

Your authenticity, resilience, and ability to navigate uncharted territories can inspire others and contribute to a more inclusive and dynamic leadership landscape in the federal public service.

We need that more than ever.

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Boosting confidence in the workplace https://amandabernardo.ca/2024/02/23/boosting-confidence-in-the-workplace/ Fri, 23 Feb 2024 03:18:55 +0000 https://amandabernardo.ca/?p=1246 Confidence in the workplace manifests through a combination of behaviours, communication, and demeanor. Confident individuals often display a strong and assured presence. They speak clearly and express their thoughts with conviction, actively contributing to discussions.  But confidence is also seen in the way individuals handle...

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Confidence in the workplace manifests through a combination of behaviours, communication, and demeanor.

Confident individuals often display a strong and assured presence. They speak clearly and express their thoughts with conviction, actively contributing to discussions. 

But confidence is also seen in the way individuals handle challenges, demonstrating resilience and a proactive approach to problem-solving. Confident team members are open to collaboration, willingly sharing their expertise while valuing others’ contributions. Additionally, they navigate feedback positively, using it as a tool for improvement rather than a deterrent.

But what if you have an employee who is lacking such confidence or whose situation leaves them demoralized, with their confidence eroding. 

An employee with a lack of confidence in the workplace may exhibit several noticeable behaviours. They might avoid speaking up during meetings or contributing ideas, appearing hesitant or unsure about their abilities. In team settings, they might be less likely to take the lead or initiate collaboration. A lack of confidence can also manifest in self-doubt, where the employee may downplay their achievements or underestimate their skills. 

Several situations can also demoralize an employee and erode their confidence. Continuous micromanagement, where employees feel their abilities are constantly questioned, can be demoralizing. Lack of recognition for their contributions or achievements, especially in the absence of positive feedback, can also take a toll. Unfair treatment, favoritism, or unclear expectations can contribute to feelings of inadequacy. Consistent criticism without constructive feedback can lead to a decline in confidence. Frequent changes in job responsibilities or organizational instability may make employees feel unsettled. Additionally, exclusion from decision-making processes or opportunities for professional growth can demoralize individuals. 

Identifying and addressing these signs and situations can be crucial for supporting employees in building their confidence and contributing more effectively to the workplace. It also helps foster a positive, supportive work environment to maintain and boost employee confidence long-term.

Nurturing confidence among team members is paramount for leaders in the workplace for several compelling reasons.


Firstly, a confident team tends to be more innovative and proactive. When individuals believe in their abilities, they are more likely to take risks, propose creative solutions, and contribute ideas, fostering a dynamic and forward-thinking environment.

Confidence also plays a pivotal role in teamwork and collaboration. Team members who feel secure in their skills are more willing to share their expertise, communicate effectively, and engage in constructive dialogue. This, in turn, enhances overall team cohesion and productivity.

Furthermore, confidence contributes to resilience. In the face of challenges or setbacks, confident individuals are more likely to persevere, learn from the experience, and adapt. This resilience is crucial for maintaining a positive and solution-oriented workplace culture.

From a leadership perspective, nurturing confidence among team members creates a sense of trust and loyalty. When employees feel supported and empowered, they are more likely to be committed to their work and the organization as a whole. This, in turn, can lead to increased job satisfaction, employee retention, and overall organizational success. More importantly, to the employee, it demonstrates a commitment to their professional growth and well-being. It signifies that the leader recognizes the individual’s potential, values their contributions, and believes in their capabilities. This investment can take various forms, such as providing constructive feedback, acknowledging achievements, and offering opportunities for skill development and training. 

Ultimately, by actively supporting and encouraging the employee, it communicates that the leader sees the employee as an integral part of the team and is willing to invest time and resources to help them succeed.


We therefore need leaders who recognize the pivotal role confidence plays in their teams. Leaders who actively engage in nurturing this confidence not only within their teams but also within the broader environments they lead. By fostering an atmosphere that encourages open communication, recognizes achievements, and provides opportunities for growth, these leaders create a positive feedback loop. Such an environment not only amplifies individual and collective confidence but also contributes to a culture of innovation and resilience.

We don’t only need confident leaders; we need confident teams.


The relationship between leadership and team confidence is pivotal for achieving collective success. If there’s a disconnection between the two, it serves as a reflection on the leader’s responsibility to do better in building their teams up. Leaders must create environments that empower individuals to voice their ideas, take risks, and contribute meaningfully. 

A confident team is one that collaborates seamlessly, supports each other’s growth, and collectively embraces challenges.

In prioritizing both individual and team confidence, leaders become true catalysts for a culture where everyone feels valued, capable, and motivated. 

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The difference between sponsorship and mentorship https://amandabernardo.ca/2023/09/18/the-difference-between-sponsorship-and-mentorship/ Mon, 18 Sep 2023 13:45:00 +0000 https://amandabernardo.ca/?p=469 Sponsorship and mentorship are two vital support mechanisms in the professional world, each with distinct roles and impacts on an individual’s career trajectory. Throughout my career, I’ve been fortunate to have great mentors of my own, while serving as a mentor to many others and...

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Sponsorship and mentorship are two vital support mechanisms in the professional world, each with distinct roles and impacts on an individual’s career trajectory. Throughout my career, I’ve been fortunate to have great mentors of my own, while serving as a mentor to many others and championing opportunities for growth where possible.

While both are extremely valuable, opportunities for sponsorship are often harder to acquire … though highly sought after.

Mentorship involves a trusted advisor providing guidance, knowledge, and feedback to help an individual develop their skills and abilities. It’s about sharing experiences, providing insights, and offering constructive criticism to nurture personal and professional growth.

On the other hand, sponsorship goes beyond guidance and involves an individual advocating for another’s career advancement. A sponsor actively promotes and endorses the sponsored person, facilitating opportunities for growth and visibility.

In essence, mentorship is a relationship built on advice and development, while sponsorship is a strategic alliance aimed at creating opportunities and opening doors. Both are crucial for career advancement, with mentorship focusing on personal growth and skill enhancement, and sponsorship centering on advocacy and exposure to career-enhancing opportunities.

It’s often beneficial to have both mentors and sponsors in one’s professional network, as they complement each other in fostering a well-rounded and successful career. While mentors guide you through your career, sponsors actively champion your progress, leading to a more fulfilling and accelerated professional path.

So, why does sponsorship appear so hard to acquire? And what impact can a lack of sponsorship have?

Unlike mentorship, sponsorship demands a higher level of engagement and personal investment from both parties involved. Without sufficient individuals willing to sponsor and champion talent, many deserving professionals might struggle to break barriers and attain the visibility necessary for reaching their full potential. The lack of sponsorship opportunities can consequently hinder talented individuals from accessing the necessary exposure and opportunities for growth within their respective fields.

Development programs, actings, assignments and performance-based promotions are great examples of sponsorship opportunities. However, these are often the exception and not the norm, occurring behind closed doors for some and without equal opportunity to many.

So, if you’re a leader reading this, mentorship is a start, but sponsorship propels careers forward. Sponsorship is about actively championing talent and creating opportunities, not just guiding it. Your advocacy can elevate individuals, giving them a seat at the table and opening doors to success.

Don’t just show people how to get to the door, open it.

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KLC Series Pt. 6 – Achieving Results https://amandabernardo.ca/2023/09/14/klc-series-pt-6-achieving-results/ Thu, 14 Sep 2023 16:37:00 +0000 https://amandabernardo.ca/?p=538 Over the course of the last several weeks, I’ve been writing posts to expand upon the Government of Canada’s Key Leadership Competencies. The goal? To translate what these competencies can look like in action while generating thoughtful discussions with all of you reading along. Today...

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Over the course of the last several weeks, I’ve been writing posts to expand upon the Government of Canada’s Key Leadership Competencies. The goal? To translate what these competencies can look like in action while generating thoughtful discussions with all of you reading along. Today marks my final post in this series as we tackle what it means to achieve results!

Leaders prioritize achieving results because it represents their accountability for the success and sustainability of their organizations. Results serve as a competitive edge, indicating efficient resource allocation and motivating teams. Stakeholder confidence, innovation, and growth are fostered through results, while they also provide quantifiable measures of success and contribute to the realization of a leader’s vision. In essence, achieving results is fundamental to effective leadership, driving success and inspiring trust among stakeholders.

But what does this look like in action?

Effective leaders in the federal public service excel at aligning people, work, and systems to maximize program and policy efficiencies. For example, consider a senior executive within a government agency tasked with implementing a new environmental policy. This leader ensures that employees understand the policy’s goals, their roles in its execution, and the systems and processes needed for effective implementation. By aligning the agency’s human resources, tasks, and operational systems with the policy’s objectives, the leader can streamline processes, reduce redundancy, and ultimately achieve greater efficiency in implementing the policy, resulting in a more effective and responsive government approach to environmental issues.

In the federal public service, quantifying, monitoring, and controlling resources and costs are also imperative to achieving results. Imagine a CIO overseeing a department’s IT infrastructure. This CIO is tasked with upgrading the agency’s network infrastructure to enhance cybersecurity and improve data access for employees. To achieve results, they diligently quantify the budget, monitor expenses during the project, and implement cost controls. By carefully tracking expenditures on hardware, software, and personnel, the CIO ensures that the project remains within budget constraints while delivering the necessary IT improvements. This disciplined approach to resource management not only ensures efficient project execution but also safeguards taxpayer funds, a crucial responsibility within the federal public service.

Setting and revising goals and plans in response to changing priorities or conditions is also crucial. Imagine a government department responsible for public health. The department’s leader recognizes the need to adapt their goals and plans swiftly during a public health crisis, such as a pandemic. Flexibility in goal-setting and planning is vital to ensuring that our organizations can remain responsive and effective in addressing dynamic challenges.

To achieve results, leaders must also delegate responsibility and accountability to appropriate levels; make challenging decisions and take action at the opportune time; and, take ownership and acknowledge the impact and outcome of their decisions, whether positive or negative. Imagine a government cybersecurity director facing a significant data breach. They promptly delegate tasks to a specialized response team, ensuring a swift and coordinated incident response. When challenging decisions arise, such as shutting down compromised systems, the leader acts decisively, minimizing potential damage. Informed decision-making through context, data, and evidence is paramount here.

In addition, when said leader openly acknowledges any shortcomings and the impact of the breach, this demonstrates accountability. Such leadership qualities are essential for achieving results while maintaining trust in the federal public service’s ability to handle cybersecurity threats effectively.

Finally, to excel in achieving results, leaders should foster a culture of accountability and continuous improvement within their teams. Regularly review progress, be open to feedback, and adapt strategies as needed. Effective communication and transparency are also vital, ensuring that team members understand the rationale behind decisions and feel engaged in the journey toward achieving results.

Achieving results isn’t just a goal for leaders; it’s a fundamental responsibility. By aligning efforts, managing resources wisely, and embracing a data-driven, accountable approach, leaders can inspire their teams and organizations to reach new heights of success.

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KLC Series Pt. 5 – Collaborating with Partners and Stakeholders https://amandabernardo.ca/2023/09/08/klc-series-pt-5-collaborating-with-partners-and-stakeholders/ Fri, 08 Sep 2023 16:20:00 +0000 https://amandabernardo.ca/?p=524 Welcome back to my key leadership competencies series! In today’s hybrid world, where change is constant and challenges are aplenty, collaboration is essential in guiding us forward. It’s all about building bridges, breaking barriers, and fostering an environment that promotes shared accomplishments. Collaboration with partners...

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Welcome back to my key leadership competencies series! In today’s hybrid world, where change is constant and challenges are aplenty, collaboration is essential in guiding us forward. It’s all about building bridges, breaking barriers, and fostering an environment that promotes shared accomplishments.

Collaboration with partners and stakeholders brings together a diverse range of expertise, perspectives, and resources. These partners and stakeholders often possess unique insights, experiences, and capabilities that can complement and enhance the collective outcome. By tapping into this collective knowledge pool, leaders can make more informed decisions and develop innovative solutions that they might not have arrived at independently.

In my own experience, the importance of such collaboration is especially prevalent when leading horizontal initiatives. Horizontal initiatives often force organizations to break down silos. In many traditional orgs, departments or teams tend to operate independently, often with limited communication or collaboration between them. Horizontal initiatives encourage individuals from different functions or units to work together towards a common goal. This not only promotes a more holistic understanding of the organization but also ensures that resources and expertise are shared more efficiently.

Implementing strategies that enhance collaboration is essential for achieving collective goals and driving innovation. Collaboration is often the catalyst for creativity, as it brings together diverse expertise and fosters a culture of teamwork. Effective collaboration strategies ensure that individuals work cohesively toward a shared objective, facilitating the exchange of ideas, skills, and resources.

Collaboration is also about knowing how to actively listen to understand the impact of issues and perspectives of others. This leads to effective communication and empathetic leadership. When we actively listen, we not only hear words but also comprehend the emotions, concerns, and insights behind them. This practice promotes empathy and inclusivity, ensuring that decisions and actions are well-informed and considerate of diverse viewpoints, ultimately leading to more thoughtful and equitable solutions.

Finally, acknowledging the contribution of collaborators in achieving objectives is a fundamental aspect of building a positive and motivated work environment. Recognition and appreciation not only boost morale but also reinforce a sense of ownership and commitment among team members, colleagues, and partners. This helps reinforce a culture of teamwork and cooperation, encouraging continued excellence in achieving shared goals.

Ultimately, building effective networks and relationships with communities of practice, colleagues, and stakeholders is key as is breaking down silos and encouraging cross-functional teamwork.

The post KLC Series Pt. 5 – Collaborating with Partners and Stakeholders appeared first on Amanda Bernardo.

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